Does ScotRail pay their employees well?

According to anonymously submitted Glassdoor reviews, ScotRail employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at ScotRail. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ScotRail?

73% of ScotRail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ScotRail 3.6 out of 5 for work life balance, 3.7 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at ScotRail?

Train Driver (9) , Ticket Examiner (5) , Conductor (3) , Maintenance Engineer (3) , Train Conductor (3) , Customer Service Assistant (2) , Fleet Engineer (2) , Hospitality Staff (2) , Mechanical Engineer (2) , Scotrail Ticket Inspector (2) , Team Leader (2) , Train Care Operative (2)

What are the pros of working at ScotRail according to real employee reviews?

"Good pay easy work if u enjoy the public" ((in 9 reviews)); "Good pension" ((in 5 reviews)); "Salary and conditions are good." ((in 5 reviews)); "Money is good and hours can be long" ((in 3 reviews)); "Good benefits." ((in 3 reviews))

What are the cons of working at ScotRail according to real employee reviews?

"Hours are long too oong" ((in 4 reviews)); "Nepotism is endemic in the railway" ((in 3 reviews)); "You will work hard, it’s expected, management also work hard and the public can be awful" ((in 3 reviews)); "No work life balance here." ((in 3 reviews))

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ScotRail

ScotRail Reviews

4.0

73% would recommend to a friend

(76 total reviews)

Andrew Noel Chivers

58% approve of CEO

69% positive business outlook

Ratings by category

4.3

Compensation and benefits

4.0

Career opportunities

3.8

Diversity and inclusion

3.7

Culture and values

3.6

Work/Life balance

3.2

Senior management

ScotRail has an employee rating of 4.0 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScotRail employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

76 reviews

5.0

12 Sept 2021

Train Conductor

Train conductor

Recommend

CEO approval

Business outlook

Pros

Fantastic job Great experiences Opportunity to travel Speak to many different kinds of people Great benefits including free train travel 4 day working week Family atmosphere

Cons

Very early and late finishes Maximum of 10 hour days Significant amount of information needed to learn Dealing with sometimes unnecessary abusive passengers

5.0

24 Feb 2020

Company set up for you to succeed!

Train conductor

Recommend

CEO approval

Business outlook

Pros

Great people, handy working hours, 5 day long weekend every three weeks. rest days and stand by weeks. Love it all!

Cons

Working with the public can be difficult

1.0

25 Aug 2024

Glad to be gone!

Ticket office

Recommend

CEO approval

Business outlook

Pros

Good pay, free train travel

Cons

Unsociable hours, working earlies, lates, weekends, holidays, dealing with the public and a truly thankless task. Often between a rock and a hard place with Scotrails poorly managed operations and customers getting poor value for money. Nepotism is rife and often shelters the lazy hopeless individuals who are untouchable whilst stifling those who do want to progress. You'll be fine as long as your face fits. Hopefully you get a manager who isn't just coasting along waiting for retirement. Feral youths who will enjoy making your shift 'memorable'. You will inevitably get trapped by "the money" but trust me, life is too short for this amateur nonsense. Not supportive of mental health issues, even after PTSD diagnosis following railway suicide.

Viewing 1 - 3 of 76 Reviews