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      Security Service Federal Credit Union

      Engaged employer

      Security Service Federal Credit Union Reviews

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      3.9

      74% would recommend to a friend

      (284 total reviews)
      avatar

      Mike Chapman

      100% approve of CEO

      69% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      4.1

      Compensation and benefits

      4.0

      Culture and values

      3.8

      Career opportunities

      3.5

      Work/Life balance

      3.5

      Senior management

      Security Service Federal Credit Union has an employee rating of 3.9 out of 5 stars, based on 284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      284 reviews
      3.0
      29 May 2026

      Great benefits, poor management

      Member consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

      Cons

      Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

      Viewing 1 - 3 of 284 Reviews
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      ReviewsSecurity Service Federal Credit Union reviews

      Glassdoor has 304 Security Service Federal Credit Union reviews submitted anonymously by Security Service Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Security Service Federal Credit Union is right for you.