-Company has failed to grow with the times. Whereas they were once the market leaders, they've regressed to the middle of the pack playing catch-up
-Severely understaffed and people just don't care. Management has chosen to over look the needs of individual teams in the name of efficiency and cost reduction. Simple issues can take months to get resolved.
-Software infrastructure is also outdated, and while they are trying to fix it, still is years behind. They are unrealistic as to how strong their systems are as they believe it's an strength.
-Extremely low pay compared to other SAAS company which has hurt them when attracting talent. The innovation is gone because we have failed to attract talent. Benefits are also extremely low compared to other in the Boston area. Several of the best and most senior people in the company has left in the last years plus, simply due to being underpaid and their absences have been felt. Company knowledge is getting lost.
-Internal promotion is non-existent as they do not believe in investing in talent within the company, often going with outside canidates with more experience. No assistance in career development.
-NDA effectively destroys your career in the industry if you choose to leave
-Class hierarchy between Boston/Koln, as although revenue are similar the Boston office is lower on the totem pole, and gets treated as a black sheep
