Sephora Reviews

3.7

65% would recommend to a friend

(9,601 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
25 Mar 2017

Sephora Digital is messy

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work/life balance. Diverse staff.

Cons

Upper management is a mess. Failure to recognise talents, and tendency to promote people based on who is socialising with whom, and not based on merit. No communication between upper management & other staff either. Staffers well-being is hardly looked-out for, with overcrowded office. Must be a fire hazard at this state.

1.0
31 Jul 2021

Toxic Hierarchical Politics, Especially HR

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good benefits (pre covid) Employee discount, Health and Wellbeing cash subsidy - Good relocation package and above market rate salary - Strong brand, many great products to try - Central location of office

Cons

- Some directors are abusive and openly harass their employees verbally. Worse is HR take their side and turn a blind eye. Seems to be very common in many teams. - Some directors seem unqualified for technical roles, absolutely know nothing and lead the team blindly but take all the credits, analysts work their butts off for them , do their job in the mean time, make them look good then get passed up for promotion because their boss is afraid that they will get replaced. Many bad hires were taken just to fill turnover. - No work life balance even if you insist. Requests come late at night and weekends. You’re expected to work everyday of the week. - Very very high turnover. People leave every other week. Will not recommend

1.0
25 Feb 2019

If you are still employed there, get out!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, 21 days of AL. Some people are interesting, passionate and smart.

Cons

Wow I don't even know where to start. - Horrible top/senior management who are only in there for their portfolio, the MD clearly doesn't give a damn about the people, is highly biased and yet expects the company to come together as one - Infighting in leadership team is so bad that it affects the people on the ground and hinders us from doing our jobs (which we will then get blamed for) - Pervasive blame culture, the fist reaction is to look for a scapegoat and not a solution - They say they welcome feedback but most do not and are so sensitive, people have to walk on eggshells around them. - Not sure what HR is doing, feels like they only listen to people in positions of power - Lack of communication between leadership team and the rest of the company regarding company wide changes and impacts. Decisions are made 99% of the time without consulting anybody else or giving a heads up, employees are expected to roll with it. - Very low morale in the company due to the high attrition rate, politics and general toxic environment - even the hr team has people leaving almost every month yet nobody brings it up. - Lack of career progression - Many incompetent or plain stupid people are hired and promoted due to connections and not because of their merits - No sense of ownership - Management there suck up to each other, they are codependent, condescending and many are incompetent

Viewing 1 - 3 of 9,601 Reviews

Glassdoor has 12,208 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.