Sertec Reviews

2.7

50% would recommend to a friend

(111 total reviews)

Stephen M. Mitchell

31% approve of CEO

32% positive business outlook

Sertec has an employee rating of 2.7 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sertec employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

111 reviews
2.0
4 Mar 2026

Better than nothing

Recommend
CEO approval
Business outlook

Pros

Provides health benefits. There are also opportunities to work from home. Supervisors are open to schedule adjustments and providing assistance when family emergencies arise.

Cons

Upper management is disorganized at best. They develop policies that are not enforced, often leading to subpar quality products and the few responsible employees carrying the weight for the rest of the workforce. Employees often view management as having little to no power and take advantage of that constantly. Pay is NOT competitve. Raises are minimal, and rare, with salary caps often below $20 regardless of position. While health benefits are provided, they come with frequent changes in provider as the company searches for lower rates, often at the cost of higher deductibles for employees. Ops team is slow to respond to communications. Sensitive matters are often met with days of silence before a response is received. Others require continuous follow-up before communication is received.

1.0
14 Jul 2025

The worst

Recommend
CEO approval
Business outlook

Pros

Nothing nice to say at all

Cons

Do not work here! This is the worst scamming job that I’ve ever had in my life. The management is just horrible, they can’t give you any real information on HR, doesn’t even have a direct HR number for people to call when they have issues with their supervisors. It’s more like a power thing, they feel that agents are underneath them so we just have to do anything they say even if we don’t feel it’s right. I’m not putting my name or date that I worked here it’s not necessary. Save your time though don’t apply here don’t work here, let the business fall to the ground because they’re a bunch OF SCAMMERS that lets employees take the heat of customers for something they’re not doing for them! Something we cannot control, we cannot provide resolution to the customers but companies are told to call us for a refund when we do not have that ability. SAVE YOUR TIME don’t work here SCAMMERS SCAM SCAM SCAM!

1.0
11 Mar 2025

Do not work here!!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Poor communication with upper management

Cons

Poor environment Old equipment the breaks down alot Pay isn't worth the headaches

Viewing 1 - 3 of 111 Reviews

Glassdoor has 162 Sertec reviews submitted anonymously by Sertec employees. Read employee reviews and ratings on Glassdoor to decide if Sertec is right for you.