Does Service Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Canada employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Service Canada. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Service Canada?

75% of Service Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Canada 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Service Canada?

Payment Services Officer (117) , Citizen Services Officer (27) , Service Canada Benefits Officer (18) , Program Officer (13) , Payment Service Officer (12) , Passport Officer (11) , Citizen Service Officer (8) , Business Expertise Advisor (7) , FSWEP Student (7) , Administrative Assistant (5) , SCBO Officer (5) , Support Clerk (5) , Agent de prestations (4) , Community Service Officer (CSO) (4) , Integrity Services Investigator (4)

What are the pros of working at Service Canada according to real employee reviews?

"Good benefits at 80% coverage on everything" ((in 54 reviews)); "good pay + holiday bonuses" ((in 33 reviews)); "great work/life balance" ((in 18 reviews)); "Good salary and working conditions" ((in 16 reviews)); "Good pay and good pension are the only desirable part of the job" ((in 15 reviews))

What are the cons of working at Service Canada according to real employee reviews?

"Training is intense" ((in 22 reviews)); "Bad management and no dedicated HR." ((in 19 reviews)); "Long process before you get the job" ((in 5 reviews)); "Overall culture is poor (resentment from employees, lots of hush hush politics, very classical company)" ((in 5 reviews)); "Hiring processes are slow and cumbersome." ((in 3 reviews))

Skip to content Skip to footer

Notifications

Service Canada

Service Canada Reviews

3.9

75% would recommend to a friend

(338 total reviews)

Justin P. J. Trudeau

70% approve of CEO

62% positive business outlook

Service Canada has an employee rating of 3.9 out of 5 stars, based on 338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

338 reviews

4.0

11 Jun 2026

Great perks offset by politics and boredom

Senior policy analyst

Recommend

CEO approval

Business outlook

Pros

Great perks while working for government

Cons

Government jobs has politics and can be boring

3.0

25 May 2026

Good pay, but lacks a collegial atmosphere

Community service officer (cso)

Recommend

CEO approval

Business outlook

Pros

Good pay, hard number of files

Cons

not collegial atmosphere, and very negative atmosphere

4.0

14 Apr 2026

Healthy working environment

Administrative/clerical

Recommend

CEO approval

Business outlook

Pros

Middle management is helpful and efficient Good work-life balance Fair treatment Decent wage

Cons

Mix-ups with pay happen on occasion and aren't easily/quickly fixed Job security isn't promised, many employees are perpetually tuck in "term" positions.

Viewing 1 - 3 of 338 Reviews