ServiceRocket Reviews

4.5

90% would recommend to a friend

(183 total reviews)
avatar

Rob Castaneda

94% approve of CEO

76% positive business outlook

ServiceRocket has an employee rating of 4.5 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceRocket employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews
2.0
28 Mar 2019

High attrition

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flexible, dresscode, work from home

Cons

lots of people come and go, technical team think they are GOD.

5.0
27 May 2023

Getting better at making a positive impact

Recommend
CEO approval
Business outlook

Pros

Authentically building a business for the long game: The company is not focused on quick growth or profits, but on building a sustainable business that has a positive impact on the world around its employees, partners, and customers. Fairness in benefits and promotion: The company is clear and fair for determining benefits and promotions. This means people can feel confident that they are being treated fairly and their hard work will be rewarded.

Cons

May not be the right fit for those who want a quick career advancement: It may not be the right fit for those who are looking just to hit some numbers, as you may be asked to take on more responsibilities (read next point). May be asked to slow down to build processes: The company is committed to doing things the right way, even if it takes longer. This means that you may be asked to slow down your work in order to build the necessary processes.

3.0
9 Nov 2022

Good culture and benefit

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Culture -Benefit -Diversity -Opportunity to grow

Cons

- Management doesn't take feedback. Perhaps things has changed now.

Viewing 1 - 3 of 183 Reviews

Glassdoor has 195 ServiceRocket reviews submitted anonymously by ServiceRocket employees. Read employee reviews and ratings on Glassdoor to decide if ServiceRocket is right for you.