Sezzle Reviews

3.8

75% would recommend to a friend

(171 total reviews)

Charlie Youakim

72% approve of CEO

79% positive business outlook

Sezzle has an employee rating of 3.8 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sezzle employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

171 reviews
2.0
3 Dec 2021

biased

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

could have movement across and growth.

Cons

it is clear that leadership and management favors certain people and it isn;t exactly fair game in the org. their D&I work is really terrible and i can see that they don't really understand the significance of this work. While being a benefit corp, they are just doing checklists rather than truly fostering a culture of inclusivity.

avatar
Sezzle Response
4y
Thank you for taking time to share your thoughts regarding your experience with Sezzle. We truly regret that you felt this way, and we will incorporate your feedback into our future DEI sessions. DEI is challenging work, and we are working to get better at it every day, but we acknowledge it is a complex, imperfect science that many companies are working to improve.
1.0
30 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity to own big projects and tackle tough problems. Sezzle's mission and vision are attractive (until you realize it's only smoke and mirrors). B Corp attracts a lot of talent; however, they've peeled back on all of spending and initiatives (and would no longer qualify for B Corp as they would not meet the points required, I'm surprised they are still claiming they are). They were improving benefits and benefits offerings but given the company is struggling, this won't be sustainable.

Cons

CEO & Founders have too much power and surrounds himself with yes people. Bro culture and a culture of favoritism. They've blamed the market instead of taking responsibility for poor decisions and operating on gut instinct instead of using data. They laid off 50 people in March 2021 and it was handled poorly with no care for people and unethical practices. They fired 3 people in Marketing two weeks later after CEO said layoffs were over and there would be no additional impacts. Management behavior gets more erratic and unpredictable as the stock market continues to tank. They are a subprime lender and they are only worried about lining their pockets on the backs of their overworked employees and naïve investors.

1.0
7 Apr 2022
Recommend
CEO approval
Business outlook

Pros

- The Sezzle ‘village’ is fantastic: hard working, collaborative, humble, go-getters, strong work ethic. Unfortunately with the layoffs so many of these exceptional people have left… it’s now a skeleton crew with a sad shadow of what it used to be. - Ownership and accountability for the work you do. Quick decision making, and ability to make an impact on the business and the team. - Going up the rocket ship was fun, well funded, well resourced, people ‘played nice’. Going down it’s a disaster… no vision, no strategy, no plan for how to get the company through acquisition.

Cons

- The Sezzle ‘chiefs’ were great at selling against a compelling vision but fell short at execution. Politics, favoritism, ‘boys club’ decision making, ‘I am the owner so do what I say and don’t ask questions’ mentality is sinking the business. - The CEO is clueless about Marketing however decimated the team to a tiny fraction of what it was so he could ‘lead it’ … vs letting experienced marketers lead intelligently through proper conversations and challenging discussions. Many decisions appear to be ego based/ shoot from the hip vs an intelligent assessment of how to meet the demands of the business. - CEO is inexperienced and surrounds himself with junior ‘yes people’ who are timid of pushing back or making waves. Sezzle lacks seasoned business people who know how to lead a team, foster conversation, encourage healthy debate. - KPIs and business plans are a joke. Big ‘no-no’ to lack of strategic and analytical planning to inform goals. Instead, random and unachievable figures are shared and of course, cannot be met. They probably sound good in investor calls… but harsh reality has caught up with made up figures. - For a Bcorp company that prides itself in ‘doing the right thing’ I have to admit that the layoffs were done in a disastrous way. People’s computers were shut off within minutes of receiving the news, some people didn’t even get the call to alert them they were being let go (they found out when laptops went dark), no vacation payouts, the crappiest ‘packages’ (1-2 week severance, seriously?!), immediate termination of health insurance and benefits, not an ounce of empathy from CEO when announcing the news to employees post RIF (just another agenda item on the list). - No path to the future. 1 month post RIF there’s yet a plan to be formulated or shared, no clarity on jobs to be done other than ‘business as usual’ (with less people and huge blow to morale). Plus, Zip is also laying off people. Sounds like all hell broke loose! - Low compensation. Base pay is LOW unless you’re in a few ‘preferred’ areas where reputation is strong or led by members of ‘the boys club’. Options are worth $0… so, all of us who took pay cuts to serve the mission and build something special are now left behind in the dust. Sad to know that bringing ‘financial empowerment to the next generation’ was relegated to a cute tagline and not truly a value leadership stood behind for ALL people (including employees).

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Glassdoor has 221 Sezzle reviews submitted anonymously by Sezzle employees. Read employee reviews and ratings on Glassdoor to decide if Sezzle is right for you.