Shapeways Reviews

4.1

54% would recommend to a friend

(96 total reviews)

Marleen Vogelaar

Not enough data to show CEO approval

24% positive business outlook

Shapeways has an employee rating of 4.1 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Shapeways employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

96 reviews
2.0
1 Dec 2015

Almost every issue can be linked to the CEO

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people. How Shapeways still manages to attract strong employees is beyond me. The team is smart, motivated, driven, entrepreneurial and very creative--that goes for the team at LIC and the corporate office team. I still keep in touch with my colleagues and most have gone on to jobs at awesome orgs like Etsy, Foursquare, Sols, Google etc. That shows the level of talent that Shapeways attracts.

Cons

After some time marinating on this, I truly believe that nearly every issue at Shapeways can be linked to the CEO. He is a very difficult person to work with, here's why: He loves to challenge everyone on everything (even if he agrees with them), don't look for any pats on the back, as he believes that positive feedback has a negative impact on performance, he is seriously lacking in the social skills department, he has zero idea how to motivate people, you always have the sense that he's out for himself. . .what happened with the other co-founders of the company. . .hmmmmm. Like everyone else says, the pay is terrible and the CEO loves to lowball people. That was an ethical issue that played a large part in my decision to leave--the factory workers are beyond underpaid and taken care of- THIS IS NYC, NOT HOLLAND. They got a round of new funding, how about leveling up the entire team's salaries? How about instrumenting the team so that they have the tools they need to their jobs? Where is the money going to?

3.0
24 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Shapeways is a great place to come as a very-junior technologist looking to get some cred in the startup world. In exchange for cred, you will be underpaid deeply and sold a vision for the greatness that you can achieve by working hard. The CEO claims it is a bottom up company, and I wish it was-- the lowest levels of Shapeways are the true spirit of the company. The people you will work with who aren't in management are smart and genuine friends that you can count on to commiserate when the overarching misery settles in on you. Keep them close-- the people who have left are all doing big things at great brand-name companies. The only reason to work here is to get a "cool" venture-backed "start-up" on your resume, and work with some really wonderful people for a year or so. You'll have a lot of autonomy to figure out how to do your job and think strategically, though it is a bit of a farce as you'll never actually get to act on these plans.

Cons

Slowly, you will realize that the vision you were sold was probably thought up when someone was high, not the long term strategy for a company.There is deep bureaucracy even for a small company, brought on by lack of shared goals and trust between teams (and likely the corporate history of most of the management team.) You will see that the quarterly goals are a pipe dream and no one is ever truly help to them, as there aren't enough resources to get things done-- be it a tiny budget, not enough developers, or an unwillingness to spend the money on anything but factory operations. The focus of the company shifts wildly each 4-6 months as the management panics about one short-term concern or another, while letting the long-term growth and community of the business rot. Whiplash and feeling stretched too thin are a common feeling. The company doesn't care to remove had leaders, and bad managers stay for years despite many people leaving directly due to these people. The blatant lack of a clue as to how to run a business is astounding. Employee turnover is high due to these reasons, and once you get some experience the recruiters know where to look.

2.0
17 Sept 2015
Recommend
CEO approval
Business outlook

Pros

3D printing is one of the coolest tech fields that exist, hands down, and everyone who works here has plenty of opportunity to be a consumer of the products.

Cons

The CEO/Founder is unfortunately an expert in making decisions that are cheap and frugal at the moment, but costing everyone money and time later.... And not very much later. Software development is often derailed by topdown idea-decisions. Micromanaging via grand sweep gestures is a recurring theme. Pet projects that aren't fully evaluated for profitability or viability are fast tracked. The site usability isn't acknowledged for being as difficult as it really is, search is nearly useless, and the ordering process is frequently full of unpleasant surprises as prints get rejected for viability late in the process. Compensation at Shapeways NYC is very low for this sector, so coworker retention is a real problem. There's been extremely high turnover in the last couple years due to previous bullying management, and current management hopes that pay being around 20% below standard for this field will be ignored because of the "cool" factor. Interns are also paid the absolute minimum, which is ethically questionable. Very frustrating to keep losing good, deeply interested people because they can't justify working for super cheap for years. People can't hold on forever like this in NYC, so people feel like they're viewed as replaceable. Founder also acts unprofessionally sulky when someone finally decides to move on, and will pointely ignore them during the last two weeks.

Viewing 1 - 3 of 96 Reviews

Glassdoor has 111 Shapeways reviews submitted anonymously by Shapeways employees. Read employee reviews and ratings on Glassdoor to decide if Shapeways is right for you.