Question 1

Does Shaw Direct pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Shaw Direct employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shaw Direct. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Shaw Direct?

Accepted Answer

56% of Shaw Direct employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shaw Direct 2.8 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

Question 3

What are the top reviewed jobs at Shaw Direct?

Accepted Answer

Customer Service Representative (14), Customer Advisor (5), Customer Service Representative (CSR) (4), TSR (4), Supervisor (3), Technical Support (3), Technical Support Representative (3), Customer Service Representative/TSR (2), Tech Support (2)

Question 4

What are the pros of working at Shaw Direct according to real employee reviews?

Accepted Answer

"Benefits are great" ((in 22 reviews)); "people are great, very open minded people" ((in 6 reviews)); "Clean work environment." ((in 4 reviews)); "coworkers are amazing, made some great friends" ((in 3 reviews)); "Company culture." ((in 2 reviews))

Question 5

What are the cons of working at Shaw Direct according to real employee reviews?

Accepted Answer

"long hours, tedious job, poor schedule and extremely micro management" ((in 10 reviews)); "Supervisors given far too many responsibilities and then asked to participate in meetings for 1/2 day." ((in 5 reviews)); "busy, crazy hours, caferteria suck," ((in 4 reviews)); "The pay could be better." ((in 4 reviews)); "They offer really poor training you will learn almost nothing  they are just in hurry to get you on the floor to take calls." ((in 4 reviews))

Question 6

What are employees saying about Shaw Direct redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shaw Direct redundancy and their outlook for job security at Shaw Direct in 2026.

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