Does Shepherd Neame pay their employees well?

According to anonymously submitted Glassdoor reviews, Shepherd Neame employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Shepherd Neame. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Shepherd Neame?

69% of Shepherd Neame employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shepherd Neame 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Shepherd Neame?

Bar Staff (13) , Assistant Manager (8) , Bartender (8) , General Manager (7) , Kitchen Porter (6) , Chef (4) , Supervisor (4) , Manager (3) , Waitress (3) , Bar Supervisor (2) , Bar Team Member (2) , Deputy Manager (2) , Front of House (2) , Front of House Staff (2) , Server/Bartender (2)

What are the pros of working at Shepherd Neame according to real employee reviews?

"Amazing colleagues" ((in 7 reviews))

What are the cons of working at Shepherd Neame according to real employee reviews?

"Long hours so can be tiring" ((in 8 reviews)); "The pay compared too other companies is terrible" ((in 8 reviews)); "Management in visitor centre are awful" ((in 6 reviews)); "Nothing special, long hours, short breaks" ((in 4 reviews)); "Extreme long hours, unrealistic targets set by directors." ((in 4 reviews))

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Shepherd Neame

Shepherd Neame Reviews

Compare reviews

3.7

69% would recommend to a friend

(130 total reviews)

Miles H. Templeman

79% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.5

Culture and values

3.5

Career opportunities

3.4

Senior management

3.3

Work/Life balance

3.3

Compensation and benefits

Shepherd Neame has an employee rating of 3.7 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shepherd Neame employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

130 reviews

5.0

24 Feb 2026

Great team all round

General manager

Recommend

CEO approval

Business outlook

Pros

Always help available if needed Great support from head office

Cons

No real cons apart from labour pressures which is the current norm in hospitality & retail at the moment

3.0

21 Feb 2026

Supervisor role at Shepherd Neame

Supervisor

Recommend

CEO approval

Business outlook

Pros

Job provides you with training on-site and off-site (Training courses, workshops, and a lot of online modules). Heavy on teamwork and customer service focus.

Cons

Not a lot of chances for progression within the company itself if you start at the bar.

3.0

21 Jan 2026

Review

Team member

Recommend

CEO approval

Business outlook

Pros

Nice colleagues, discount card, clear rotas

Cons

Paranoia and pressure surrounding district manager, low pay, poor communication with kitchen

Viewing 1 - 3 of 130 Reviews

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Jobs at Shepherd Neame