Does Sheraton pay their employees well?

According to anonymously submitted Glassdoor reviews, Sheraton employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Sheraton. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Sheraton?

56% of Sheraton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sheraton 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sheraton?

Front Desk Agent (138) , Front Desk Receptionist (52) , Guest Service Agent (50) , Server (37) , Housekeeper (35) , Banquet Server (31) , Bartender (30) , Server/Waiter (25) , Sales Manager (21) , Front Office Supervisor (17) , Waitress (17) , Housekeeping Supervisor (16) , Intern (16) , Manager (14) , Recepcionista (14)

What are the pros of working at Sheraton according to real employee reviews?

"Benefits are good and useful" ((in 101 reviews)); "The people were great and friendly" ((in 98 reviews)); "Helpful and friendly staff." ((in 67 reviews)); "Coworkers are friendly and nice" ((in 46 reviews)); "Free food during regulated time periods are good when you don't feel like bringing anything to work." ((in 29 reviews))

What are the cons of working at Sheraton according to real employee reviews?

"Poor management unlike most other places" ((in 150 reviews)); "Low pay and still can't get paid and it's been a month" ((in 96 reviews)); "Long hours and hard to change shifts." ((in 68 reviews)); "Salary is low and obligation to come 15 min earlier to shift for handover but not getting paid for it" ((in 56 reviews)); "Only managers were compensated and opened up to foolishness" ((in 30 reviews))

What are employees saying about Sheraton redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sheraton redundancy and their outlook for job security at Sheraton in 2026.

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Sheraton

Part of Marriott International

Sheraton Reviews

3.6

56% would recommend to a friend

(1,962 total reviews)

Frits van Paasschen

61% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.3

Culture and values

3.3

Career opportunities

3.2

Compensation and benefits

3.0

Work/Life balance

3.0

Senior management

Sheraton has an employee rating of 3.6 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheraton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

2K reviews

1.0

9 Dec 2018

Low pay and dramatic colleague

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

You work happily with other department. Other departments are much more friendly and less dramatic than your own department

Cons

Low pay Always work overtime Dramatic colleague

5.0

14 Mar 2025

Part time

Fnb server

Recommend

CEO approval

Business outlook

Pros

Have some Friendly co workers

Cons

nothing to add over here

3.0

8 Feb 2025

Stable Place to Work

Senior manager

Recommend

CEO approval

Business outlook

Pros

- No challenges - Stability - 90% of the staff has more than 10 years of experience within the hotel

Cons

- Nothing changes - Well aged management team

Viewing 1 - 3 of 1,962 Reviews

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Jobs at Sheraton

GUEST SERVICES-SHUTTLE

Housekeeping Room Attendant