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      Shift4

      Engaged employer

      Shift4 Payment Support reviews

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      1.3

      3% would recommend to a friend

      (7 total reviews)
      avatar

      Taylor Lauber

      Not enough data to show CEO approval

      2% positive business outlook

      Ratings by category

      2.1

      Compensation and benefits

      1.9

      Diversity and inclusion

      1.9

      Work/Life balance

      1.5

      Culture and values

      1.1

      Senior management

      1.1

      Career opportunities

      Reviews by job title

      7 reviews
      1.0
      18 May 2026

      Learn valuable skills, but it can be exhausting

      Payment support
      Recommend
      CEO approval
      Business outlook

      Pros

      you learn a lot of skills on the job

      Cons

      Very tiring, lack of motivation, more and more work

      avatar
      Shift4 Response
      1d
      We appreciate you taking the time to share your feedback about your experience at Shift4. We take employee satisfaction seriously, and we regret that your time with us did not meet your expectations. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department.
      1.0
      11 Jul 2025

      No growth and no opportunity

      Payment support
      Recommend
      CEO approval
      Business outlook

      Pros

      The work schedules were flexible

      Cons

      Worked in payment support taking tech support calls but they then had us take customer service and international calls which we barely had any training on. The calls were depended on a script you had to follow (no matter how good you are) and if you solve the merchants issue but your scores were not good enough, you will NOT get a raise. They pick and choose who will get a raise and who won’t. Coworkers are always in your business, gossip about you, and watch what you’re doing. Managers and HR were not professional at all and layed me off mid shift with no warning.

      avatar
      Shift4 Response
      10mo
      Thank you for taking the time to provide feedback on your experience at Shift4. We deeply value the opinions of our former employees, as they help us identify areas where we can improve. We are sorry to hear that your time with us did not meet your expectations, and we genuinely regret any negative experiences you may have had. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department.
      1.0
      10 Mar 2025

      Not worth it

      Payments support
      Recommend
      CEO approval
      Business outlook

      Pros

      Good introduction to tech support and some limited IT skills

      Cons

      Company is laying off so many people and replacing with cheaper labor

      avatar
      Shift4 Response
      1y
      We appreciate you taking the time to share your feedback about your experience at Shift4. We deeply value the opinions of our former employees. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department.
      Viewing 1 - 3 of 7 Reviews
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      Glassdoor has 435 Shift4 reviews submitted anonymously by Shift4 employees. Read employee reviews and ratings on Glassdoor to decide if Shift4 is right for you.