ShiftCare Reviews

3.8

79% would recommend to a friend

(17 total reviews)
avatar

Mathew Cagney

32% approve of CEO

72% positive business outlook

ShiftCare has an employee rating of 3.8 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShiftCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

17 reviews
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The job is remote for North America and I believe the United kingdom

Cons

While I was with the company nobody was hitting quota. I was with the company for a few months and in the time I was employed literally none of the AE’s hit quota for the quarter or the year. If you’re applying for AU roles you’re in a better position but for North America ur setting yourself up for failure. The vp of sales quit due to the absurd metrics they’ve assigned to everyone in na. There was constant pressure to bring in revenue even though there’s not a strong product fit. Instead of hiring a new vp of sales they eliminated that role entirely. Reach out to staff and ask what their quota attainment percentage if you don’t believe me. Or reach out to previous SDRs&Ae’s for the honest truth. There’s no accountability and overall just not a place you want to work. Their insurance plan is also bronze tier so unless you’re in perfect health with a family history of no illnesses there’s no pro to employment. They also look down on time off. So unless youre willing to work long hours and not be appreciated for that time I would run not walk away.

1.0
22 Oct 2025

Disorganized company with poor communication

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote flexibility and a few good coworkers who try their best despite constant changes.

Cons

Leadership communication is inconsistent, and expectations are unclear or constantly shifting. Decisions are made abruptly with little explanation or feedback. There’s minimal structure or genuine support for employees, and job security feels uncertain. The company lacks transparency and follow-through, which creates confusion and frustration across teams.

5.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

We work with awesome people in the NDIS and home care industry, which is very refreshing as a salesperson. The business is growing fast with lots of investment in our product and team.

Cons

Lots of growth comes with change, which can be tricky to manage, but lots of support and transparency.

Viewing 1 - 3 of 17 Reviews

Glassdoor has 20 ShiftCare reviews submitted anonymously by ShiftCare employees. Read employee reviews and ratings on Glassdoor to decide if ShiftCare is right for you.