Sinch Reviews

3.8

71% would recommend to a friend

(446 total reviews)
avatar

Laurinda Pang

71% approve of CEO

55% positive business outlook

Sinch has an employee rating of 3.8 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

446 reviews
1.0
23 Jun 2021
Recommend
CEO approval
Business outlook

Pros

- As a result of acquisitions, the price of company's stock rises. - Enthusiastic CEO. - Throws exciting kick-off celebrations.

Cons

- Toxic working conditions - Many meetings driven by politics and personal gain. - Decisions are made based on personal agendas rather than what is best for the firm. - Paying salaries late on a regular basis. - Unprofessionalism, particularly in middle management. - Employees are extremely dissatisfied with their pay. - Employee salaries are leaked out in some way, most likely by the same poisonous people trying to foment discord. -Internal processes are quite disorderly. - A great deal of dissatisfaction among personnel who have helped Sinch grow over the years, have taken on more responsibility as a result of the various acquisitions, but are nonetheless underpaid. - Inadequate response time and support for essential clients. Over the years, Sinch had bought a lot of enterprises. Acquisitions are happening at an alarming rate. There are a lot of overlaps in terms of job functions, infrastructure, products, and solutions because the corporation is buying companies in the same industry. Integration is almost completely overlooked. Who cares, though? The most important thing in the company, as one senior executive famously stated, is shareholder value and share price. Strangely, neither Customer nor Culture come to mind, even though the CEO has stated this numerous times. There is a significant gap between what is publicly communicated with analysts and investors and what is actually happening on the ground. Sinch does not care about people. Sinch does not care about customers. Sinch only cares about its share price.

3.0
17 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Good culture Flexible Strong and decisive HR and Head of APAC -> does not easily swayed by the unnecessary noise of employees - > provided fair benefits for everyone

Cons

Toxic culture from acquired company Self-entitled colleagues Inorganic growth is a liability.

avatar
Sinch Response
4y
Hi! Thank you for taking the time to provide us your feedback. It's great to have you as part of our journey! We're certain your impact here is fundamental for our growth. After +16 acquisitions, local presence in more than 47 countries, and growing from 500 to +3000 sinchers worldwide in just a few years, we have some growth pains, no doubt about that. On the other hand this also enable a journey where our talents have a lot of possibility to contribute in the continuing building of great company with a great culture. We're always open for feedback and work to make our Sinchers experience better. All the best,
Viewing 1 - 3 of 446 Reviews

Glassdoor has 669 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.