Does SmartHop pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartHop employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at SmartHop. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SmartHop?

36% of SmartHop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartHop 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at SmartHop?

Booking Agent (4) , Carrier Account Manager (2) , Sales Executive (2)

What are the pros of working at SmartHop according to real employee reviews?

"The culture was amazing when the company was doing better, and working from home was also an added +" ((in 4 reviews)); "Unlimited PTO and a lot of challenges" ((in 4 reviews))

What are the cons of working at SmartHop according to real employee reviews?

"two massive layoffs in 4 months (75% of employees has been laid off) Sudden and often changes to job descriptions Offices outside of Miami HQ had little to no benefits" ((in 3 reviews))

What are employees saying about SmartHop redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SmartHop redundancy and their outlook for job security at SmartHop in 2026.

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SmartHop

SmartHop Reviews

3.5

36% would recommend to a friend

(27 total reviews)

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (27 reviews)

SmartHop has an employee rating of 3.5 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartHop employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

27 reviews

5.0

17 Oct 2023

Great Company

Office manager-hr specialist

Recommend

CEO approval

Business outlook

Pros

Amazing leadership at this company

Cons

We were told no lay offs were coming but many got laid off.

5.0

21 Jan 2022

Best company I’ve ever worked for

Sales executive

Recommend

CEO approval

Business outlook

Pros

Great culture, and amazing team.

Cons

Absolutely no complaints about this company

5.0

26 Oct 2021

No complaints

Booking agent

Recommend

CEO approval

Business outlook

Pros

Well paid. Unlimited PTO and healthcare

Cons

I have no complaints about the company

Viewing 1 - 3 of 27 Reviews

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