SmartRetail Reviews

3.4

52% would recommend to a friend

(18 total reviews)

50% positive business outlook

SmartRetail has an employee rating of 3.4 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartRetail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

18 reviews
1.0
1 Dec 2021

Bad Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Balanced work-life balance for most of the time. 2. Independent working environment and timing.

Cons

1. There is a clear structure of command but not efficiency at all because nobody (including the management) is paying attention or know anything. 2. High turnover rate. 3. Underpaid in general for all employees with no bonus/ benefits. 4. No job stability, you can get fired for no legitimate reason. 5. 0 guidance and mentorship. 6. Management does not care about how people (employee and clients) feels or thinks. 7. Request employee to take up courses/ licences and request employee to bear the full cost. 8. Senior employee threatened another staff and the staff submitted an official complaint to management with hard evidence but was turned down by management, saying that there is no sign of threat. 9. Extremely number-centric. This is why the senior employee can get away as the employee has a good record of sales and he can basically do anything he wants. 10. A very toxic and political work environment. Management will make plans to set up a trap for you to walk in. 11. Cunning, they connected the job posting to the wrong company which have a similar name and an excellent rating.

4.0
14 Aug 2021

Flexible yet Indecisive

Recommend
CEO approval
Business outlook

Pros

Great work-life balance (5 day work week). International company with offices in HK, SG, MY and TH. Lots of room for personal growth Lots of exposure to multiple sections within a company. Bosses are nice.

Cons

Indecisive management. Reactive rather than Responsive management. Insufficient support for ground team. No bonuses/rewards for employees. No investments in employee's growth/retention.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 SmartRetail reviews submitted anonymously by SmartRetail employees. Read employee reviews and ratings on Glassdoor to decide if SmartRetail is right for you.