Snail Reviews

2.1

12% would recommend to a friend

(19 total reviews)

Jim Tsai

12% approve of CEO

6% positive business outlook

Snail has an employee rating of 2.1 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Snail employee rating is 44% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

19 reviews
1.0
17 May 2022

BEWARE of this place

Recommend
CEO approval
Business outlook

Pros

The office location was great.

Cons

This place was bonkers. The relationship to HQ in China was weirdly adversarial. I was literally instructed to befriend the American employee on the team in China in order to "get information" from him and was told that I was not to be transparent with him about our plans. Even though we were working on the same game! It was duplicitous and honestly, gross. Misogyny was also raging in this place. Male staffers from China HQ would visit and some would not even acknowledge me when I spoke to them. I mean they wouldn't even look at me. When I asked a long-time employee why this was, he told me with a shrug that it was because I was a woman and worse, that I was an American woman. I was blown away at how blatant their behavior was and frustrated that it was totally normalized at this company. I was hired in at the same level as that same long-time employee. We had a great working relationship. I really liked and respected him. After a couple of months, the eccentric head of the US team called me into his office and told me that he was going to put me in a supervisor position over the long-time employee. I emphatically told him this would be a mistake because it would create resentment from my colleague who had been there longer and should be given that role. I said I absolutely didn't want the job and left the meeting thinking the matter was resolved. He ignored me and promoted me anyway. And as I'd predicted, this employee that I'd once had a great relationship with, immediately became openly antagonistic and passive aggressive toward me. All of a sudden he was insulting me and making rude comments toward me in meetings. Privately, I tried explaining to him that I'd turned the promotion down. It didn't matter, he kept up with his abuse. Leadership and colleagues witnessed his behaviors in meetings and did nothing about the new toxic dynamic. With no support, I took it upon myself to move desks in the office because of the negative behavior of this employee who sat across from me. Ultimately, I was fired and was told it was because I didn't fix the hostile atmosphere that now existed. So to recap: I warned that promoting me would create toxicity and was ignored, was the target of the toxicity I'd predicted and suffered under a hostile work environment, got no help from leadership, and then was blamed and fired for a toxic situation I tried to thwart, didn't create and got zero support for. And for context, apart from this job, I've never been fired in my entire 20+ year professional life. Why do I share this particular story? Because the colleague that switched from being totally great with me to full blown antagonism as soon as I was promoted, is also the same employee who casually told me I was being ignored by HQ staff because I was a woman... and he's now a top C-level leader at Snail Games USA. So beware.

1.0
16 Sept 2022

Run

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After years of terrible expensive insurance - the insurance they offer is good now.

Cons

Racist, sexist, and one of the worst places I've ever worked. I'm suprised they haven't been shut down yet. Just look it up on google

1.0
30 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Foot in the door with the gaming industry, great insurance, and easy work.

Cons

Management does not communicate. You must speak Chinese to progress up for more opportunities. Male Chinese employees are highly respected but no one else. The disconnect between China, and US teams is very real and their growth is stunted because everyone is afraid to speak up and tell the CEO the truth about what needs to be done.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 26 Snail reviews submitted anonymously by Snail employees. Read employee reviews and ratings on Glassdoor to decide if Snail is right for you.