SoftScript Reviews

2.2

24% would recommend to a friend

(66 total reviews)

Howard Wisnicki

26% approve of CEO

15% positive business outlook

SoftScript has an employee rating of 2.2 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SoftScript employee rating is 36% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

66 reviews
2.0
17 Apr 2015

Bait and Switch Pulled on Sign-On Bonus.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay. They left me alone to work on my own so in that sense, no one was breathing down my neck, watching my every move.

Cons

Absolutely will not budge on schedule. Appointments have to be made on your day off, even if the physicians offices are closed that day. Want that sign on bonus? What they don't tell you is you have to meet 100% accuracy, that means if someone tells you, "you need to put 2 spaces behind a period" and someone else tells you, "why did you put 2 spaces behind the periods?" and you say, "Well, the other QA person assigned to me told me to", you are the one who is wrong and will be docked. I have never met another person working for the company who met all the impossible criteria to earn the sign on bonus. It's just not happening. You're stuck in whatever person you are hired. There is no room for advancement.

1.0
6 Nov 2014

Unrealistic expectations

Recommend
CEO approval
Business outlook

Pros

Enough work for full time. Higher than average pay.

Cons

Little to no training (less than 2 hours), slow communication from "mentors" and production manager who would rather complain about people not working than recognize those who are. Audits are based on reviewer preference and "account specifics" rather than major medical errors, so it's next to impossible to reach the goal if you have more than one account.

1.0
4 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Most of the dictators are not ESL.. Easy to understand

Cons

Have worked in this field for 18 years.. NEVER have I worked at such a place with ridiculous rules and account specifics... practically impossible to remember everything. Each doc in account specs has his "own way" of doing things.. So not only do you have to remember each account specs for a client, you must remember which ones go by the account specs and which don't.. Who wants names in/who don't. Who wants 4 lines for their signature/who wants 2... If you are thinking about a move from a job you already have... DON'T DO IT! the feedback is very contradictory... one tells you to use 1/4 the other says "one-fourth"... one says type verbatim "Noon".. the others says put "12:00"... you NEVER know who is going to be editing your work, so you never know how that person wants it!

Viewing 1 - 3 of 66 Reviews

Glassdoor has 66 SoftScript reviews submitted anonymously by SoftScript employees. Read employee reviews and ratings on Glassdoor to decide if SoftScript is right for you.