Softrax Reviews

3.3

50% would recommend to a friend

(17 total reviews)
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Kevin Hatch

Not enough data to show CEO approval

53% positive business outlook

Softrax has an employee rating of 3.3 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Softrax employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

17 reviews
3.0
4 Nov 2025

Great Team

Recommend
CEO approval
Business outlook

Pros

A small organization, you know who does what and problem solving is easy. Flexible development roadmap.

Cons

Marketplace full of much larger competitors.

3.0
24 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Fairly understanding of current market and good bit of slack

Cons

Poor product, Very little leadflow.

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Softrax Response
2y
We appreciate feedback from our employees. This review does not align with our recent employee survey, nor the sales and product response we experience, which has driven continued growth at SOFTRAX. We encourage the person posting to connect with senior management (can be done anonymously) to continue the discussion.
2.0
30 Mar 2017
Recommend
CEO approval
Business outlook

Pros

FinServe is a great industry, but these guys are neither leading edge nor large.

Cons

Appalling benefits and an office space right out of 1980 located in an industrial park in Canton, MA.

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Softrax Response
9y
Thank you for taking the time to give us your feedback. I am really sorry that your experience at Softrax did not match our intention of being the best place you have ever worked. As Softrax matures, we continuously look for ways to enhance and improve employee benefits. We recently switched to new health benefit plan with Cigna. Our employees can customize a package for themselves and their families which include medical, dental, vision, life insurance, short-term and long-term disability, and more. Employees of Softrax also receive, paid vacation, personal, and holidays. This year our HR department incorporated an additional 2 paid holidays for employees. We are now partnering with Interactive Health to deliver a wellness program available to our employees and their spouses that makes healthy living fun and rewarding. Hopefully you were able to take advantage of some of these benefits. We thank you for your feedback and will bring your concerns to our human resources department to work on improving our benefits package. In regards to our office environment, we are working to create a fun and modern work space with a recent renovation to our furnishings. Thank you again for the feedback it will help us make Softrax a better place and best of luck in your future endeavors.
Viewing 1 - 3 of 17 Reviews

Glassdoor has 19 Softrax reviews submitted anonymously by Softrax employees. Read employee reviews and ratings on Glassdoor to decide if Softrax is right for you.