Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sonder

      Engaged employer

      Sonder Reviews

      2.7

      34% would recommend to a friend

      (108 total reviews)
      avatar

      Craig Cowdrey

      43% approve of CEO

      35% positive business outlook

      Sonder has an employee rating of 2.7 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sonder employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      108 reviews
      2.0
      7 Apr 2023

      Do your research before accepting a role. Reality is opposite to the perception.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good product helping people in need.

      Cons

      Too many things going wrong in the last six months. People disappearing abruptly without proper reasons. Everyone has been told to work longer hours and sending emails at late hours is considered normal. The culture of fear is spreading fast and wide across the business. Do deep research before accepting a role at Sonder. Things look green from outside, but the reality is very different. Employee engagement has gone down significantly.

      avatar
      Sonder Response
      3y
      Thank you for taking the time to share your feedback. We appreciate your concerns and want to address them transparently. Regarding late hour emails, we understand that this practice may not align with everyone's preferences. As a hybrid business, we strive to accommodate different work styles and personal lifestyles. While some employees choose to work during unconventional hours that suit their needs, we acknowledge that sending emails late at night should not be considered the norm. We appreciate your perspective on this matter. That said, we will continue to enable and encourage asynchronous work to enable the team to work at a time and place that suits them. Change can be challenging, and we are continuously learning and adapting to meet the needs of our employees. As part of our commitment to improvement, we conduct regular anonymous employee surveys to gather feedback and assess the overall sentiment within Sonder. We will ensure that we focus on change management feedback in our upcoming survey, as we recognise that there is always room for improvement. Each team is unique, and we understand that a one-size-fits-all approach may not be suitable for every situation. We encourage you to reach out to our People & Culture team to discuss your concerns further and provide any additional feedback. We value open conversations and are committed to rebuilding trust and fostering a positive work culture. Furthermore, we have been actively investing in the recruitment of a Chief People Officer. This role will strengthen our focus on employee engagement, wellbeing, and fostering a supportive work environment. We have appointed an Interim Head of P&C while we take the time to get the right candidate for the CPO role. Once again, thank you for your feedback, and we encourage you to engage in a confidential conversation with our People & Culture team. We are committed to addressing your concerns and working together to improve the employee experience at Sonder. I encourage you to contact me directly with more specific feedback so that I can address your concerns. Peter Burnheim - Co-founder and COO
      1.0
      7 Dec 2022

      Read between the lines

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good product that makes a difference in the lives of employees.

      Cons

      - Read between the lines of other recent “positive” reviews, which speak to managerial over reach, lack of investment in middle management, and micro management. - Take the advice of other earlier reviewers who talk about knowing your work rights, as these will be tested. - Question why this company is throwing up all of these perks, like bring your dog to work day, Friday night drinks, free lunches, and a meditation room, when at the same time representatives are telling anyone who will listen that perks don’t work and are that they are no substitute to evidence based workplace wellbeing initiatives. What does that say about Sonder? - A broken, hustle culture driven by autocratic tech bro cronies. Like many others in the startup “ecosystem”, managers hide behind terms like “high performance culture” to excuse bad behaviour. There is a chronic lack of civility across all levels of this company, which borders on bullying. - Lack of diversity is an absolute joke. - I’ve personally experienced managers mocking mental illness and - as earlier reviewers have pointed out - gossip runs riot here. Really bizarre behaviour and extremely hypocritical. - Too many elitist, but largely ineffectual, middle managers.

      2.0
      11 Nov 2020

      Highly political, female or culturally diverse unfriendly place to work

      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      - Highly political, rife with cronyism as the modus operandi. - Lack of diversity, particularly in leadership. - Masculine culture, watch out if you aren’t part of the “boys club” - Double standards, invisible segregation, thrown under the bus, not so collaborative culture. - Feedback processes are not direct, timely or actionable, and can fire back when offered proactively. - Poor communication and lack of transparency from management. - Gaslighting on minority groups (women, culturally diverse, “outside-of-the- circle” employees) is not uncommon. - Work is not efficient, work load is spread unequally between team mates. - Detrimental workplace for females / culturally diverse employees to operate, navigate, and advance in their careers. - An underlying current of sexism and favouritism. - Focus on perception, optics and ego rather than adding value to the company. - Will get rid of you for their own agenda. If the people you support like you and stick up for you, this will not matter. In the end the line manager has their own agenda and will make up any story to get rid of you. - Lack of management skills from people managers and team leaders. - Unclear rules and regulations which make the office disordered and prone to double standards. - If you're the sort of person that enjoys playing office politics all while pretending the company is "fun" or "great", you'll love Sonder.

      Cons

      Great product lacks some love though Great values not being walked though

      Viewing 1 - 3 of 108 Reviews
      Related searches: Sonder jobs | Sonder salaries | Sonder benefits | Sonder interviews
      ReviewsSonder reviews

      Glassdoor has 113 Sonder reviews submitted anonymously by Sonder employees. Read employee reviews and ratings on Glassdoor to decide if Sonder is right for you.