24 Aug 2012
SparkNET Interactive Response
12yIt's not true that Senior Management is always trying to dislike someone here. That makes no sense. While I'm sorry you felt that way, it's only in our leadership teams' best interest to find ways to maintain and increase a positive rapport with our team members. -- Negativity does not run rampant. -- What you call "Micromanagement" --> you may have not liked how much accountability we aim to understand from every role within the company because if we don't have information about certain activities, our management team is unable to make the best decisions to improve on the issues. -- Turnover is NOT crazy high and it's in the very low single digits. -- You mentioned a few times about how your family emergency didn't allow you to handle your responsibilities but I wonder if you know how many thousands or more of our users and clients were without service and the negative impact financially and or lost respect or opportunity from our stakeholders of your failure to text, call or email if you were unable to report for work or unable to handle whatever was needed during your on-call duty time? I and we get it... unexpected things come up and you're unable to do your duty, even when we are counting on you. We needed to be able to trust that no-matter-what, you'd either solve the problem while you're on-call or you'd text, call or email your immediate supervisor so they or someone else can attempt to solve the problem before it becomes an even larger issue. No one expects you to ignore your family in a crisis but we needed to be able to trust that if you can't perform the duties, that you'd notify us so that we can let the next person in the escalation procedure to attempt to handle the issue. -- I'm sorry it didn't work out and I wish you the best in your career endeavors.