Sprinklr Reviews

Pros

Pays very well, Good insurance package. Good Insurance coverage

Cons

1. Terrible management. They keep hiring managers who don't change anything. They ask you how can I help you? and then ask you to fix the problem by yourself unless this is going to affect their numbers. No leadership at all. They are literally "here to manage, and just to manage" people rather than help the team, but the management skills don't exist either. 2. Some sales and CSM team leaders show no respect to their people and other teams. Very impolite. The concept "collaboration" doesn't exist in their mind. Some leaders doesn't even say hi to individuals even though you are physically in front of him/her. They talk to managers only.... 3. Sales sell the wrong product to the wrong clients and CSM is acceptable for churns...people are busy with attacking one another. 4. Work siloly. New process is never well shared across the teams...No transparency, no collaboration

Pros

Seeing how the leadership handle the covid situation in India is a testament that the company cares about the employees' wellbeing more than anything. When covid starts to spread like wildfire, they developed a free application for the public to get resources. Everyone helps each other without complaints. The leaders jumped in and provided many help options including loans and salary advance, donations to buy oxygen concentrators, extra 2 weeks + of AL, inhouse doctors to give teleconsultations and the list goes on. In the corporate world, every company is always talking about cost and ROI but in Sprinklr, it's about everyone working together towards the same company direction and everyone genuinely cares. I'm proud to be part of this company. Other benefits: - Amazing benefits (20 days of AL + other leaves, daily wellness program, several wellness apps, best insurance, generous package, generous IT equipments/needs, flexible working arrangements etc) - amazing people who live and breathe the culture values - working with the best talent - great product. You know you are part of an amazing product that actually helps the world - opportunity to take on more responsibilities - merit based

Cons

Coming in with the right mindset is important - Nothing is easy here. There is always something new to learn, something challenging that comes your way - have to be flexible and adaptable as things can change fast - long working hours if you don't know how to work smart or be more productive - sometimes challenges can beat you down emotionally but the good thing is your team is always there to listen and help That said, if you are someone who loves challenges, and is able to adapt quickly to anything that throws in your way, this will be the perfect environment for you.

Pros

Great product/solution that should continue to improve

Cons

Crazy development environment - random acts of chaos Inconsistent investment strategies Emotional and irrational leadership Top down and poor involvement of lower levels Leadership cliques in NYC and India

Pros

salary is good. gets new challenges every day

Cons

No process, company run by few sick mentally managers