Does St.George Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, St.George Bank employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at St.George Bank. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at St.George Bank?

66% of St.George Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated St.George Bank 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at St.George Bank?

Customer Service Advisor (29) , Customer Service Specialist (28) , Lending Manager (7) , Customer Service Officer (6) , Customer Service Representative (6) , Personal Banker (6) , Credit Assessor (5) , Bank Teller (4) , CSO (4) , Credit Analyst (4) , Account Executive (3) , Banker (3) , Branch Manager (3) , Business Banking Manager (3) , CSA - Customer Service Associate (3)

What are the pros of working at St.George Bank according to real employee reviews?

"great people to work with and good support" ((in 13 reviews)); "Team is great and supportive depends on where you worked" ((in 10 reviews)); "Set hours with decent pay." ((in 9 reviews)); "if you are lucky good branch manager and colleagues" ((in 8 reviews)); "In branch had the opportunity to meet lots of customers and also allows for good work life balance" ((in 7 reviews))

What are the cons of working at St.George Bank according to real employee reviews?

"Poor management from the very top down to branch management level" ((in 11 reviews)); "Poor training" ((in 9 reviews)); "Not enough training and career progression room" ((in 4 reviews)); "High pressure and targets" ((in 3 reviews)); "IT systems are a bit old" ((in 3 reviews))

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St.George Bank

St.George Bank Reviews

3.6

66% would recommend to a friend

(221 total reviews)

Ross Miller and Cathy Yuncken

67% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.5

Culture and values

3.5

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.0

Senior management

St.George Bank has an employee rating of 3.6 out of 5 stars, based on 221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The St.George Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

221 reviews

1.0

16 Jan 2017

treatment of workers

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

generally we are well respected at the wynyard branch and are provided with plenty of benefits as westpac staff.

Cons

I've always loved working for st george, however i have been shocked in the last 3 weeks since management refused to close the branch when the aircon stopped working in 30 degree plus summer heat. This is due to "customer experience" a majority of our customers were upset due to the heat and sincerely upset to know that we were being forced to work in such conditions. this has happened 3 times in three weeks with conditions reaching 35 degrees and upwards. its vvery upsetting to know a company i have loved working for has such little regard for employee safety, a majority of us became sick due to the horrible conditions.

1.0

12 Jan 2016

Customer service officer

Customer service advisor

Recommend

CEO approval

Business outlook

Pros

Friendly staff, nice costume, pay on time, good sales prospect.

Cons

Lowly-educated managers who spend all day micro-managing its staff. Small things such as 1 minute,business attire (sometimes you are not allowed to sit all day) rather than how to satisfy employees and customers. Career advancement is equivalent to none. And if you work in Haymarket you have to deal with Hobos most of the time.

2.0

25 Jun 2012

Great reputation, little support when there

Customer service consultant

Recommend

CEO approval

Business outlook

Pros

Good team feeling at lower ranks Can get away with pretty much anything if not in management

Cons

Abuse by staff of senior management's drive to be a "best employer" leads to middle management powerless to make things good for those actually prepared to work. No support to do the right thing, just to do what looks good to external "moderators"

Viewing 1 - 3 of 221 Reviews

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