- Counterpoint to Pro #1 - talented individuals are leaving the company; retention isn't high on the priority list right now
- Not much excitement physically working in Kennesaw
- Office space could be improved to re-invigorate staff
- Upper management (seemingly) struggling to decide on a path forward; lacking a truly strategic vision for the company
- While "working with partners" has been identified as a company strategy, there has been a poor roll-out of what the strategy actually is and what it means for those implementing the software