SugarAI Reviews

2.8

40% would recommend to a friend

(321 total reviews)
avatar

David Roberts

38% approve of CEO

36% positive business outlook

SugarAI has an employee rating of 2.8 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

321 reviews
5.0
8 Jun 2023

Great people

Recommend
CEO approval
Business outlook

Pros

Just wonderful people to work with and love the platform!

Cons

There are few but it’s more confidential But SugarCRM leadership have more control over it.

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

SugarAI fosters a vibrant, people-first culture where collaboration thrives and career growth isn't just encouraged — it's built into the fabric of how we work. Our engineering leadership brings stability, vision, and a clear sense of direction, empowering teams to do their best work with confidence.

Cons

Processes are still evolving, which can occasionally lead to ambiguity around priorities or workflows.

Viewing 1 - 3 of 321 Reviews

Glassdoor has 340 SugarAI reviews submitted anonymously by SugarAI employees. Read employee reviews and ratings on Glassdoor to decide if SugarAI is right for you.