Does Swoon pay their employees well?

According to anonymously submitted Glassdoor reviews, Swoon employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swoon. This rating has been stable over the past 12 months.

How satisfied are employees working at Swoon?

40% of Swoon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swoon 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Swoon?

Showroom Specialist (4) , Barista (2) , Customer Service Representative (2) , Finance Manager (2) , Swoon Star (2)

What are the pros of working at Swoon according to real employee reviews?

"Brilliant, lovely people to work with" ((in 9 reviews)); "Revenue and trade figures available to all, quite a transparent culture in terms of business performance" ((in 4 reviews)); "Mostly young and bright employees, fun to work with." ((in 3 reviews))

What are the cons of working at Swoon according to real employee reviews?

"My manager always turned up at least 10 minutes late to every meeting making us restart the meeting and treating us like children." ((in 3 reviews)); "It's not a great team to be part of if you want to progress or if you have any ounce of self worth." ((in 3 reviews))

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Swoon

Swoon Reviews

2.6

40% would recommend to a friend

(59 total reviews)

Brian Harrison

43% approve of CEO

27% positive business outlook

Ratings by category

3.1

Diversity and inclusion

2.8

Culture and values

2.7

Work/Life balance

2.7

Career opportunities

2.6

Compensation and benefits

2.4

Senior management

Swoon has an employee rating of 2.6 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swoon employee rating is 26% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

59 reviews

4.0

1 Jun 2026

Good hours but busy with low pay

Server

Recommend

CEO approval

Business outlook

Pros

Good Hours and availability requests

Cons

Busy, Minimum wage, managerial changes

2.0

11 Mar 2026

Average Job

Customer care executive

Recommend

CEO approval

Business outlook

Pros

Furniture discount, some friendly people to work with.

Cons

No career progression, low salaries

4.0

3 Feb 2025

Nice company, lacks direction

Swoon star

Recommend

CEO approval

Business outlook

Pros

Was a nice friendly atmoshpher with lots of chnace for progress

Cons

Lack of direction, as with any start up!

Viewing 1 - 3 of 59 Reviews

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Reviews by job title

Good hours but busy with low pay

Average Job

Nice company, lacks direction

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