T.K. Maxx Reviews

3.7

71% would recommend to a friend

(3,749 total reviews)
avatar

Ernie Herrman

71% approve of CEO

49% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
17 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Some great, hard-working, friendly staff.

Cons

The very worst sort of store to work in... you are surrounded by posters espousing how much they care for their staff when nothing could be further from the truth. Very cliquey, if your face doesn't fit you will have no chance of progression. Awful working environment, cold, dirty, leaky roof in my case. Unrealistic targets for processing delivery etc, constant haranguing by management (of which I was one, left after 4 years as I couldn't bear how people were treated anymore) Very understaffed. As Assistant Manager I usually had 4 staff to recover a store that constantly resembled an explosion at a jumble sale. They want to be House of Fraser on a Poundstretcher budget.

1.0
15 Nov 2019

Worst company to work for bad management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, friendly colleagues . Mehmeh

Cons

Management is the worst, they do not care a single bit of your wellbeing and mental health they just bully you to do things . No direction towards who is doing what and when. Hardly any staff meetings, had like two in a year. Felt so isolated working there. It felt like i was working with just my team members. The hours were so bad i took a gap year for uni to ensure i work a lot of hours but didnt get enough. The job itself is so boring and bland. Please avoid working here specially woodgreen and tottenham hale.

1.0
14 Nov 2019
Recommend
CEO approval
Business outlook

Pros

In all honesty, there are none. Avoid.

Cons

Full of posters espousing their 'values', how they welcome staff input, promote from within etc but this is the direct opposite of reality... they don't care about anything other than running hard-working colleagues into the ground with impossible targets. Even the most basic promotion (sales advisor to Team Leader) involves a ridiculous amount of work for very little financial gain which is completely eclipsed by a massive increase in workload and basically being a management stooge. Oh, and there's no time for the laughable assignments and workbooks... you do that on your own time to prove your commitment. Rude and aloof area / regional management... don't expect to be even acknowledged by these people if you are below Store Manager level. Want to be House of Fraser on a Poundland budget.

Viewing 1 - 3 of 3,749 Reviews

Glassdoor has 4,377 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.