Does TPG Telecom pay their employees well?

According to anonymously submitted Glassdoor reviews, TPG Telecom employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at TPG Telecom. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TPG Telecom?

72% of TPG Telecom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TPG Telecom 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TPG Telecom?

Project Manager (28) , Customer Service Representative (24) , Technical Support Representative (16) , Account Manager (13) , Customer Service Representative (CSR) (12) , Network Engineer (11) , Sales Representative (10) , Corporate Helpdesk Engineer (9) , NOC Engineer (9) , Software Engineer (9) , Team Leader (8) , Analyst (7) , Business Development Manager (7) , Customer Solutions Advisor (7) , Finance Analyst (7)

What are the pros of working at TPG Telecom according to real employee reviews?

"Great people and work provides a sense of meaning and accomplishment." ((in 49 reviews)); "Great Culture and its shows in most staff you work with across the company" ((in 31 reviews)); "Good benefits with the company" ((in 21 reviews)); "friendly colleagues at your level that want to help the best they can if you ask nicely." ((in 20 reviews)); "Good working environment and people" ((in 14 reviews))

What are the cons of working at TPG Telecom according to real employee reviews?

"Salary is too low by today's market standards and newhires get more pay than the tenured employees." ((in 41 reviews)); "Micro management under David Theo (ex chairman)." ((in 35 reviews)); "hour shift, low pay, they do not have shift loading, high turnover." ((in 11 reviews)); "In my time there's no training to learn the current trends in web tech." ((in 9 reviews)); "no bonus and no perks" ((in 8 reviews))

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TPG Telecom

TPG Telecom Reviews

3.7

72% would recommend to a friend

(669 total reviews)

Iñaki Berroeta

85% approve of CEO

63% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity and inclusion

3.7

Culture and values

3.7

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

TPG Telecom has an employee rating of 3.7 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TPG Telecom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

669 reviews

2.0

14 Nov 2019

Review of working in their Customer Service department

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexible hours. $9 per hour for weekdays, $11 per hour for weekends and $22 per hour for public holidays.

Cons

The management simply loves to save money. There is no fixed working location. I also heard from full-time employees that there's no mid/end-of-year bonus at all.

3.0

14 Dec 2025

Nil

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Flexible, minimal micromanaging, nice coworkers and shop dealers

Cons

Very angry customers, salary can be on the lower side

TPG Telecom Response

4mo

Thank you for sharing your feedback. We’re glad to hear that you valued the flexible work environment, autonomy, and the supportive relationships with colleagues and shop dealers. Customer-facing roles can be demanding, and your feedback helps highlight areas where additional support, training, and ongoing review of remuneration can make a difference. We appreciate the time you spent with us and thank you for your contribution.

4.0

9 Dec 2024

Part-time at TPG

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great exposure, learn how to deal with customers and as a secondary student back then it was an eye-opener for me to the society

Cons

More training should be provided as only 1 day of training was given before going to work independently

TPG Telecom Response

Hi there, Thank you for your feedback - we truly value your input and are always all-ears to hear about your experiences with us! We are continuously looking to improve as an organisation, so please feel free to reach out to us to discuss further at careers@tpgtelecom.com.au

Viewing 1 - 3 of 669 Reviews

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