Talbots Reviews

Store managers are expected and consistently told to do more with less. Payroll is always an issue and there is never enough, so to help keep costs down, some managers work 6 days a week. I have people on staff that have one 4 hour shift a month because that is all I can afford. Full time assistants in my store have been brought down to 32 hours a week from a full 40 hour work week and we are heading in to holiday season. We have a culture of doing what is right for the customer...how about doing what is right for your customer facing associates? They just spend millions of dollars on crates, totes, bins, etc to organize our backrooms and most of it doesn't work for smaller stores. They sure know how to waste money..they should invest that money in payroll where there is going to be the biggest payoff. How about a raise? 2% over the last seven years really isn't cutting it for the amount of work we do for you. And your yearly corporate meetings? We love to hear about how drunk everyone gets when our DM talks about the meetings after she returns. Then we are told to be creative with our scheduling due to lack of payroll.

I have been a manager for more than 3 years. I was hired as FT but in 2015, they changed their definition of FT to 30 hours a week. What professional can live off of that? They want you to know your customers names and have all associates introduce their customers to the MOD. So we need to keep up with 10 or more names at a time and 75 or so in a day? But not only that, you have to know whether all of these customers have a credit card.(you need to convince them that they are missing out if not) not only that, you have to ask a lot of personal questions about them(not about their clothing style but about friends, family,life) and secretly write this info down on a card. I f this was not enough, they want you to "hug" the customer. (This means give her a personal gift but whatever you suggest is rejected as not personal enough. They say dig deeper and get back to me). We still have to sell the clothing and do all of the other tasks associated with a store and they have decreased our payroll hours as a store too. But wait, now you have to solicit donations not out of the goodness of your heart but to make your DM look good to the other DM's. Talbot's, please re-evaluate your priorities. You are abusing your employees and mangers by constantly pitting them against each other and the district by measuring everything even if it shouldn't be measured.