Does Tele-centre Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Tele-centre Services employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Tele-centre Services. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Tele-centre Services?

28% of Tele-centre Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tele-centre Services 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Tele-centre Services?

Customer Care Officer (19) , Customer Service Officer (15) , CCO (Customer Care Officer) (13) , Call Center Agent (10) , Customer Service (10) , Customer Service Representative (10) , Customer Service Agent (7) , Customer Service Officer (Call Center) (7) , Inbound Call Agent (5) , Call Centre Agent (4) , Team Leader (4) , Call Agent (3) , Client Services Manager (3) , Customer Care Representative (3) , Team Manager (3)

What are the pros of working at Tele-centre Services according to real employee reviews?

"Colleagues were friendly and nice" ((in 30 reviews)); "Good superiors and working environment" ((in 8 reviews)); "People are friendly and nice" ((in 7 reviews)); "Our team and colleagues bonding were awesome too." ((in 5 reviews)); "family working culture that enable us to have better work life balance especially towards the end of the year." ((in 4 reviews))

What are the cons of working at Tele-centre Services according to real employee reviews?

"horrible benefits and toxic working environment" ((in 7 reviews)); "job trainings were hastily" ((in 5 reviews)); "Manager will always divert questions they don't want to answer." ((in 4 reviews)); "2. No career progression." ((in 4 reviews)); "high work load with low pay, too dependent on part timers" ((in 3 reviews))

Skip to content Skip to footer

Notifications

Tele-centre Services

Tele-centre Services Reviews

Compare reviews

2.6

28% would recommend to a friend

(135 total reviews)

Wee Ling Cheng

37% approve of CEO

25% positive business outlook

Ratings by category

2.6

Work/Life balance

2.5

Diversity and inclusion

2.4

Culture and values

2.3

Senior management

2.2

Career opportunities

2.0

Compensation and benefits

Tele-centre Services has an employee rating of 2.6 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Tele-centre Services employee rating is 32% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

135 reviews

1.0

25 Apr 2026

Chaotic operations, poor planning, and little regard for employee welfare

Anonymous

Recommend

CEO approval

Business outlook

Pros

Exposure to high-pressure operations and stakeholder management. You will learn to handle escalations and ambiguity quickly, whether you like it or not.

Cons

Workload is excessive and often unrealistic. Poor manpower planning results in constant firefighting. Processes are unclear or not standardised, so teams spend more time reacting than working efficiently. Frequent last-minute requests and shifting priorities create unnecessary stress. Leadership lacks consistency and internal alignment, which trickles down to the ground team. Employee welfare is not prioritised. Benefits and staff support feel minimal compared to expectations placed on employees. Work-life balance is poor, and burnout is common.

3.0

10 Apr 2026

Honest review

Customer service officer

Recommend

CEO approval

Business outlook

Pros

Very dependent on which department you're in and who's your reporting manager. It can be good if you are under supervision of someone responsible and smart. People in the office talk with each other a lot, and are close knitted.

Cons

Same as its Pros, your work experience will be very dependent on who you report to. Management can be very stoic and work hours can get lenghty when surge. Not much opportunities for promotion too.

3.0

20 Mar 2026

less pay

Team manager

Recommend

CEO approval

Business outlook

Pros

none to brag much now

Cons

lesser pay package and micro managing

Viewing 1 - 3 of 135 Reviews

Tele-centre Services reviews FAQs

Reviews Tele-centre Services reviews

Tele-centre Services

Tele-centre Services Reviews

Ratings by category

Reviews by job title

Chaotic operations, poor planning, and little regard for employee welfare

Honest review

less pay

Tele-centre Services reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Tele-centre Services reviews FAQs