Question 1

Does TeleDirect Call Centers pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, TeleDirect Call Centers employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at TeleDirect Call Centers. This rating has improved by 1% over the last 12 months.

Question 2

How satisfied are employees working at TeleDirect Call Centers?

Accepted Answer

75% of TeleDirect Call Centers employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TeleDirect Call Centers 4.2 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

Question 3

What are the top reviewed jobs at TeleDirect Call Centers?

Accepted Answer

Customer Service Representative (46), Customer Service Representative (CSR) (17), Call Center Representative (3), Agent (2), Customer Service Agent (2), Customer Service Expert (2), D Level Customer Service Representative (2), Director of Sales (2)

Question 4

What are the pros of working at TeleDirect Call Centers according to real employee reviews?

Accepted Answer

"A lot of customer service experience and great bonuses when you actually get them." ((in 7 reviews)); "Training and coaching is provided regularly." ((in 4 reviews)); "I enjoy working with my coworkers and I have one of the best team leaders." ((in 3 reviews)); "The people are nice but being a general CS is not fun." ((in 3 reviews))

Question 5

What are the cons of working at TeleDirect Call Centers according to real employee reviews?

Accepted Answer

"Low pay and barely there benefits." ((in 13 reviews)); "Favoritism , Strict Quality Reviews, Unprofessional Management" ((in 7 reviews)); "Too loud during busy hours causing calls to have high background noise." ((in 3 reviews)); "employee but they will fire you before you are able to get your raise and before you are eligible for benefits and 401k." ((in 3 reviews))

Question 6

What are employees saying about TeleDirect Call Centers redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TeleDirect Call Centers redundancy and their outlook for job security at TeleDirect Call Centers in 2026.

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