Reviews by job title

12 reviews
2.0
25 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The remaining team members are world class.

Cons

They were a great company many years ago, but did not evolve as fast as they needed. Other technology companies have significantly surpassed capabilities and may make it difficult for the organization to survive in the US. Internationalization is likely a forward move. I worked there a number of years and every year there were mass layoffs. A couple years, there were multiple in the year. Very unstable.

1.0
29 Oct 2025

Embarrassing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people. Free health care.

Cons

Not a serious organization. Unacceptably poor communication at all levels of the company. Unacceptable mismanagement of project timelines. Horribly understaffed after multiple rounds of layoffs and many resignations. They fail to retain talent. 5-day RTO for employees based in Pittsburgh. Below market-average compensation.

1.0
4 Nov 2022

Surprise layoff of 10% of workers

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good healthcare coverage and PTO

Cons

Poorly managed company overall. Unable to retain people. Contractors do not receive benefits. 401 K 4% match is a few percent lower than average.

3.0
13 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Great company: Great coworkers and place to work. Some people have issues but here are some actual examples that support my opinion. Treat Employees Right: They treat employees great even when sales are low. Profits have been in a serious decline since 2015 In August the leadership team held their meetings in Bermuda 2 weeks before a large layoff and recently went to Nemacolin Woodlands Resort in November for their meetings. Even when things look grim and money is tight they they can still have a great time. Retention bonus. Right after the most recent layoff many of us received retention bonus' ranging from 6 months to a year. I received a 6 month bonus (60K) and I know some that got a full year. Younger more energetic workplace: We've had 2 major layoffs this year (March a VRO but some were forced and October) and since then it is a much younger and energetic workplace (25% The average age was 46 but now much lower if you are interested in working with a more lively and exciting workplace. 50 persons in March / April and another 50 in October. Humor: The Sr Leadership team is great and always have some antics that make me laugh. For example recently our new CFO is trying to gain more favor with our CEO. Lately she has been competing to get a new office and is going around commenting how the Teletracking Dwarf better not get a new office she wants or she'll step on him. When I heard her say this I couldn't stop laughing. We in the the office are placing bets who will get it. We have Tele - Experience this week and am looking forward to see everybody come together to celebrate as a family (until they get canned).

Cons

Environment has been very poor since 2019. I know many have already started looking for a job elsewhere. Common phrases I have been hearing lately are things such as " I am just going to keep my head down". I am hoping it will get better once they get rid of more dead weight.

avatar
TeleTracking Response
6y
Thank you for taking the time to provide a review. It is always helpful to have individual perspectives, even if it is not a positive reflection on us. That said, it is unfortunate that your review was full of inaccuracies. We would hope that if you truly believe your statements have basis (which I can confirm is not the case) that you will be professionally responsible to speak to either HR or a member of senior leadership. That’s the culture we work so hard to maintain. It is easy to complain. We expect our employees to be part of the solution by speaking with their manager, senior leader, or HR. Complaining without taking action only creates toxicity. We need employees who are dedicated to our mission and serious about what we do, and that may not be right for everyone. If it is not a good fit, we will help to transition those who want other career opportunities.
2.0
3 Nov 2022
Recommend
CEO approval
Business outlook

Pros

-Great Health Benefits -You will never be bored

Cons

-Overworking -Management is so incredibly out of touch -Management doesn't know how to manage people and they all need retrained/fired -Lack of upward mobility for women unless you're cute -Lack of awareness from People and Culture on how to properly handle situations (they let a manager come to my exit interview, and let him see my questionnaire) -Micromanagement and lack of trust we were doing our jobs remotely -And so much more, bottom line its not worth it

2.0
27 Jun 2024

Leadership fails to walk through their own halls

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great Insurance -Thats about it, nothing else anymore to speak positively on.

Cons

SLT fails to realize what they have created. There is no company culture left to be found. SLT enforces a return-to-work policy which seems to only apply to certain individuals even though others were inside the 'radius'. Exemptions were given out for employees who worked in the office pre-covid but then all of a sudden couldn't come in after due to various reasons. It is an awesome feeling joining company meetings where over half the people are remote, or better yet a Teams call with someone on a different floor. Let us talk about the location of the office. Heart of downtown Pittsburgh where every other shop and business is now closed up. Criminal activity is a regular thing right outside the doors and parking garages. It is a fact that no one feels safe walking across the street from the parking garages to the office. Recent layoffs in the past two years have killed morale. Great talent and knowledge were forced out due to this. This additionally has caused additional employees to leave on their own terms as many feel the writing is on the wall.

3.0
29 Jan 2021

Rollercoaster

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people Interesting problem space Opportunities to learn

Cons

Chaotic leadership style Layoffs and reorgs galore Unrealistic deadlines Weird power dynamics in engineering

avatar
TeleTracking Response
5y
We appreciate you feedback and agree that 2020 was a challenging year for everyone. We are very proud of the fact that during the heights of the pandemic TeleTracking retained full-employment without any layoffs, salary cuts or reductions to our benefit programs. As for your comments regarding reorganizations, we dud realign our organizations to support our clients and enable our growth initiatives around the world.
1.0
6 Nov 2022

Disappointment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The logo is cool, free healthcare.

Cons

I was just laid off, so this review may seem like retaliation or bad blood. It's not. I'll be fine and the severance was...decent. However, my experience was a feeling of abandonment and isolation. My manager(s) were ok. But my immediate coworkers were uninvolved, self-absorbed complainers. Their only concern was CYA , "don't bother me" and do as little as possible. I was left on an island to sort of figure it out for myself. Some of this was on me; I should have spoken up sooner. We were told this layoff was due to the economy. That's probably true. But the vision of leadership was never clear or completely absent. CEO was nice, but unprepared and unpolished. Combine that with an uncertain economy: how can you succeed? I feel like Tele's best years are probably behind them. The tech seems clunky and archaic compared to Epic, etc. Maybe they'll sell? Anyway, my short stent here basically did nothing to advance my career. Professionally, I'll look back at it as just a meaningless blip on the radar.

1.0
10 Nov 2023

Run from the job posting

Recommend
CEO approval
Business outlook

Pros

Health insurance is kinda decent

Cons

No consistent direction from owner or CEO. Yearly layoffs Low pay, overworked.

3.0
2 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Coworkers make this place a GREAT place to work. If there is one thing TeleTracking is good at, it's hiring people with personality and passion. Immediate managers tend to have a great balance between support and letting people do their jobs without hovering. When it comes to the marketing department, I don't have a single con. The immediate team worked fantastic together and they are a group of very talented professionals that do the absolute most for the company. I genuinely enjoyed the work I did and felt I was reasonably compensated for it.

Cons

After so many rounds of layoffs, it's impossible for staff to feel secure. Many important people have left while SLT pushes and pushes and pushes for expansion the company doesn't seem to be able to support. It felt like never-ending expectations to pick up the work of those who have left while senior leadership consistently pivots on what the new focus will be every 6-months.

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Glassdoor has 197 TeleTracking reviews submitted anonymously by TeleTracking employees. Read employee reviews and ratings on Glassdoor to decide if TeleTracking is right for you.