Tend Reviews

3.4

64% would recommend to a friend

(214 total reviews)
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Brian Bouma

64% approve of CEO

57% positive business outlook

Tend has an employee rating of 3.4 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

214 reviews
1.0
21 Feb 2025

Stay Away

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I can't think of anything good in here.

Cons

I had a very bad experience in here. There is a constant disrespect towards the employees and the inequality was extremely noticeable and disturbing. Also, they will over-work you with nothing in return. Stay away,

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. Ensuring a respectful and fair work environment is a priority for us, and we take concerns like these very seriously. We strive to support our employees and foster a culture of inclusivity and balance. If you have specific feedback on areas where we can improve, we would welcome the opportunity to listen and learn. If you would like to continue this discussion, please feel free to email us at people@hellotend.com. We appreciate your time with us and wish you the best in your future endeavors.
1.0
10 Feb 2025

RUN

Recommend
CEO approval
Business outlook

Pros

You used to get $1000 in dental care but of course, they changed that where you have to be reimbursed in a check a month later. If I had the money to throw $500 on an overpriced night guard I wouldn't need to get it here.

Cons

Words cannot describe how much this job sucked. They micromanage you throughout the day, their metrics are unattainable, and they play favorites. I haven't hated a job like I did here in a very long time. I lost a parent while working here, I took a week off and the following week I was written up for not meeting my metrics. You can do better.

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. We understand that aspects of the job, including performance expectations and policy changes, can be challenging, and we appreciate your perspective. Our goal is to create an environment where employees feel supported and set up for success, and we recognize there is always room for improvement. We are truly sorry to hear that your time with us was difficult, especially during such a personal loss. No one should feel unsupported in those moments, and we regret that you felt this way. If you have additional thoughts, concerns, or feedback, we encourage you to reach out to us at people@hellotend.com to share more.
1.0
31 Dec 2024

Absolutely No!

Recommend
CEO approval
Business outlook

Pros

None at all. Don't bother.

Cons

Seasoned docs who have been in for years might enjoy, but new docs beware. They will say that there is no corporate structure then hold all decisions that you make that they don't like against you. Worked several times filling in a shift out of kindness when no one could make it, then was heavily reprimanded for actions made with lack of resources. Money rules everything, if you're bringing in a killing they might overlook ish, but if you're not EVERY LITTLE THING you do will be scrutinized. Never been more stressed in my life. Felt like the office manager and management pulled the shots even though everyone knows that the doctors keep the lights on. Felt like a puppet ngl and didn't realized how bad it was till I left and was no longer stressed. Place is beautiful, electric handpieces etc but TERRIBLE support. It was super hard to diagnose cause my office's X-rays were always super blurry because the company was cheap with sensors. When multiple offices mentioned such to management they did NOTHING. I had to always have referrals in hand just in case for that reason cause they would tell at you for taking too many X-rays or taking too long even though the materials lack for thoroughness. Another example is that we only had 2 curing lights in a 9 operator office with 3 docs. Also running into bottle necks instead of just having enough lights for half of the rooms. Ultimately this place is impossible. They want you to be the "Four Seasons" of dentistry but don't give you the materials and let patients dictate EVERYTHING. If anything happened, the patient was always right and the infraction will be documented against you as they build a case for your removal when you are no longer profitable. Extremely high turnover to the point that oms and endo partnered offices took notice. Smoke and mirrors personified. Apply at your own risk.

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. We actively seek input through various platforms and make it a priority to act on the feedback we receive. Our studios are equipped with advanced technology, and should any issues arise, we make sure to address them promptly. We hold ourselves to high standards regarding member service, with our Providers playing a key role in upholding this commitment, so we appreciate the care and service you provided to our members. Thank you again for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
Viewing 1 - 3 of 214 Reviews

Glassdoor has 231 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.