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Texas RioGrande Legal Aid

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Texas RioGrande Legal Aid Reviews

3.9

60% would recommend to a friend

(61 total reviews)

Robert Doggett

54% approve of CEO

57% positive business outlook

Texas RioGrande Legal Aid has an employee rating of 3.9 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Texas RioGrande Legal Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.5 stars).

Reviews by job title

61 reviews
2.0
8 Mar 2020
Recommend
CEO approval
Business outlook

Pros

The schedule can be flexible (for some but not others). TRLA is willing to take inexperienced attorneys, so it's often a starting place for people fresh out of law school. There's a decent amount of independence (for some) but mostly due to the lack of structure and management. There are some very smart talented people who really care about helping low income folks. The benefits for attorneys are very good in the nonprofit sector including loan repayment assistance, floating holidays, a training budget, life insurance, payment of bar dues, an annual pay bump on your date of licensure, etc.

Cons

After working for this organization for several years I can confidently say that it is incredibly disorganized with leadership that lacks vision and fails to make big picture decisions that would benefit the organization. There are inequities between offices, between support staff and attorneys, between employees considered for management, and between teams/practice areas. These inequities lower morale and are incredibly ironic for an organization that seems to paint itself as liberal. There is rampant favoritism making upward mobility unattainable for many. Decisions about who becomes a member of management are not necessarily made based on who has management skills and really don't correspond with a person's seniority or competence. Even though TRLA has a pay scale, it doesn't apply to management, so TRLA promotes folks to management (some managers do not have people they supervise, but have the manager title) so they can get a raise without running afoul of the pay-scale. A person's experience at TRLA depends on their direct supervisor. Supervisors management styles can vary from toxic to completely hands off. Managers also are expected to have cases so while most don't have the skills to be effective managers, even those that do don't have the proper amount of time to devote to their employees. Most managers don't have the power to make changes that would help make working at TRLA sustainable. They often blame their employees for experiencing burnout rather than addressing the structures that make working at TRLA unsustainable. There is low morale because many people are miserable. To counteract this, they often recruit young, eager attorneys, give them little to no supervision, mentorship, and training, and let them take too many cases too quickly. There are high levels of turnover and burnout so many new attorneys work themselves sick then leave. Management then recruits the next batch of new attorneys. The hiring decisions are rarely made based on the needs of an individual team or office so often some teams have unmanageable caseloads while others don't have enough to do. There are TONS of inequalities between attorneys and support staff without any logical reason. Support staff, many of whom are people of color don't always make a living wage and lack flexibility in their schedules. Support staff also suffers from the managers' lack of management skills and many support staff aren't equipped to handle their jobs. Support staff are often asked to do things that are beyond their job duties but do not get paid appropriately for completing tasks that higher paid positions are supposed to complete. Additionally there is little to no emphasis on training or honest employment reviews, so there's a lot of dead weight.

2.0
27 Jan 2020

Not a great place for new attorneys

Recommend
CEO approval
Business outlook

Pros

Lots of autonomy and independence, lots of great cases and clients, passionate colleagues (for the most part) who are dedicated to social justice, really flexible with comp time (depending on team though), much less bureaucratic and relaxed than probably any other place you'll ever work.

Cons

Not a great place for new attorneys. Experiences vary greatly from team to team and who your supervisor is. Their is very little oversight, mentorship, training, and supervision for new attorneys. New attorneys are hired and told they can join any team they want, but the team selection process is not properly explained, very political and some teams do not have the capacity to train or take on new attorneys. Attorneys are promoted to management positions without management skills or training. The lack of oversight and accountability creates toxic work environments on many teams where people feel overworked and underappreciated. It's very hard to get fired, so some older attorneys continue to stay at the organization without doing very much, block logging "work" activities, and saying no to case after case. Lots of turnover.

3.0
6 Feb 2023

Wonderful mission, Extremely difficult workplace culture.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

TRLA has an incredible legacy behind it and continues to do groundbreaking work for its clients. Many of the folks at TRLA are incredibly talented and impossibly dedicated to the work they do.

Cons

The workplace culture of admin including executive leadership, grants management, and development was incredibly demanding and unsupportive. It was very much a sink or swim type of scenario. It took a bit to see how the workplace was affecting my well-being and getting out (sadly not exaggerating) changed my life and mental health. The pressure and amount of responsibility on the plate of someone in my position (combined with the lack of support) was unmanageable. There were kind and supportive people at TRLA but it began to seem as though they were the exception instead of the rule. The culture of TRLA often seemed to prioritize intelligence, toughness, and ability to perform under great amounts of stress instead of improving the conditions that allow staff to feel supported, heard, and able to do their best work. Many of the staff are incredibly stressed and overworked. Decisions are made by admin without any consideration to the thoughts and feedbacks of staff those decisions affect and as others have said there is very little transparency. While the organization has made many changes over the last few years, there is very much a need for restructuring at the top level of the organization.

Viewing 1 - 3 of 61 Reviews

Glassdoor has 77 Texas RioGrande Legal Aid reviews submitted anonymously by Texas RioGrande Legal Aid employees. Read employee reviews and ratings on Glassdoor to decide if Texas RioGrande Legal Aid is right for you.