They always have a smile for their customers. They welcome you in. They act like they are your best friends.
Cons
Then you overhear the service Manager talk about how they lied to her and her contract for buying a new truck and how bad the GM screwed her and that she will outright tell her friends not to buy from her Ford store. It made me regret my purchase. I'm waiting for the other shoe to drop. FYI she bashes the management, her staff and the owners.
