Theory Reviews

3.3

46% would recommend to a friend

(261 total reviews)

James Kelly

Not enough data to show CEO approval

20% positive business outlook

Theory has an employee rating of 3.3 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Theory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

261 reviews
1.0
19 Sept 2015
Recommend
CEO approval
Business outlook

Pros

great clothing discount (62%) and allowance.

Cons

This place is an absolute mess, I was so excited to start working there because of the name and clothes... until I actually started work. I was based out of their corporate offices in the Meatpacking District and I have never worked with a more juvenile group of people. A lot of backstabbing, lies, and obvious favoritism. The CEO Andrew Rosen needs to step down as he has no idea what direction he wants his brand to be. Clothes are severely overpriced with lack of quality, everything made in china, constant complaints from costumers about fit and clothes falling apart. Ridiculous turnaround, massive layoffs, everyone in fear of losing their job, negative work environment, and one of the worst HR departments I've ever seen. Horrible management as everyone has an opinion and things change so rapidly that it causes mass confusion within retail stores.

1.0
5 Mar 2023

You won’t love what you do anymore

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unfortunately, there aren’t any to share.

Cons

- A culture that can take top talent and deteriorate their mental health and well being. The way employees, more specifically management, are treated by corporate should be a crime. - Severe micromanagement by corporate; Authoritative environment - Unprofessional and inconsistent (moods) communication from HR, not supportive or honest with store teams; questionable behaviors and transparency of complaints brought to HR’s attention; proper investigations not performed, exit interviews are conducted and not used to improve. -HR employees share confidential information with Store Managers with whom are “close friends” - Corporate employees are disrespectful when visiting stores, making unprofessional and accusatory comments causing an impact to moral; store team members not wanting to work when corporate visits; store leadership has to pick up the pieces to this behavior and be held accountable when vocalizing corporates impact on the team - Corporate takes no ownership to their impact on stores to protect themselves: merchandising for allocation, logistics, inventory control; other executive roles that directly “supports” stores exhibit poor leadership and professionalism - Sub-par learning & development, green talent placed in corporate roles that heavily impact people & performance, adding additional workload to store leadership - The reassessment of the organizations headcount every 6 months adds unproductive distractions to retail field and a selfish mindset from corporate in the fear of losing their jobs - Incredibly large divide between stores and corporate, felt by most, vocalized by those not there anymore. Interesting, isn’t it? - Store leadership told they are accountable for turnover even when sharing it’s caused by Corporate employee behaviors - Company only cares about the numbers. Not the people. - Cannot trust the intentions of those who speak for you when you’re not part of the discussion -Those that stay become a product of this environment, ultimately changing who they are as an individual, allowing for this culture to be viewed as normal. It’s unhealthy, concerning and unethical.

Theory Response
3y
Thank you for taking the time to review Theory on Glassdoor. We are sorry to read about your experience - we value all of our current and former employee's feedback and would welcome the chance to learn more about what specifically it was that was not positive during your time at Theory and how we could improve. Please feel free to contact HR to discuss anytime. We wish you the best.
1.0
27 Feb 2019

Horrible place to work

Recommend
CEO approval
Business outlook

Pros

Honestly can't think of any. All around terrible experience working at the company.

Cons

Negative energy. Toxic culture. So much passive aggressiveness. They don't care about you or what you want or even what role you were hired into, just what is best for the higher ups pay checks. Huge turnover rate which is symbolic of how they feel about their employees. No loyalty, everyone is disposable and you know it. Not only was I extremely disrespected and treated so poorly but I was sexually harassed by two employees. I can't express enough how awful my experience at Theory was and I would not recommend to anyone to ever work there. Also extremely insultingly low pay and they will nickle and dime you. Very cliquey and every man for himself. No concept of collaboration or helping out your cross functional team. You are just always set up for failure or expected to fail.

Theory Response
7y
Thank you for sharing your thoughts. At Theory, our focus is on our people, our product, and maintaining a culture where all employees have a chance to develop their careers in a positive work environment. We are disappointed to hear that your experience was not consistent with our values. We would welcome the opportunity to learn more about your personal experience and any further incidents that you mention regarding alleged harassment. Please know that any form of harassment is unacceptable to us and is against company policies, values, and training initiatives. Please let us know how we can get into contact with you, or please contact a member of HR or our anonymous hotline by phone or email.
Viewing 1 - 3 of 261 Reviews

Glassdoor has 294 Theory reviews submitted anonymously by Theory employees. Read employee reviews and ratings on Glassdoor to decide if Theory is right for you.