Thresholds Reviews

3.4

56% would recommend to a friend

(398 total reviews)

Mark Ishaug

83% approve of CEO

43% positive business outlook

Thresholds has an employee rating of 3.4 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thresholds employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

398 reviews
1.0
7 Feb 2018
Recommend
CEO approval
Business outlook

Pros

The best thing about the job is being able to build relationships and advocate for members.

Cons

Where do I began? Leadership will make you believe this is the best place to work. Just give it time, soon you will realize this is the worst place to work. Do not believe the "Thresholds Best & Brightest Company to Work For" report. The report was obviously fictitious and altered. I have never experienced such inefficient leadership. The leadership at this organization is very unprofessional. They gossip about employees and form cliques. Morale is extremely low among employees. The pay is horribly low, not enough to raise/feed a family. However, employees are required to have a bachelors or masters degree to become employed. Factories and warehouse workers get paid more money without a degree. Thresholds has a recurrence of bedbug infestation in their residential homes and facilities. However, employees are forced to transport these individuals in their personal vehicles. Thresholds has had to send pest control to employee homes for treatments. Let's not discuss the high miles, wear and tear on your vehicle. The best part about the job is being able to advocate and build relationships with some of the members. However, many of the members you service live in high crime neighborhoods. You are required to bill medicaid for services that may not have been rendered or get written up for productivity. Employees are told to be creative (unethical !!!) to reach productivity goals set by the agency. My job entailed finding jobs for members who have mental illnesses and drug addictions. Unfortunately, you are held accountable for members not becoming employed when they realistically have multiple barriers. How do you find a job for individuals who are non adherence to medical treatment, have drug addictions, mental illnesses and do not want to engage??? However, when you job develop (seeking out employers), you lie and tell them you have the best person for the job just to reach your goals. Once a member is hired, you have to practice job retention (helping the member keep the job). The job, you knew the member would not keep due to their many barriers. The goals are very unrealistic. Thresholds do not care about their employees or members. They care about one thing, REVENUE!!! They are the biggest not-for-profit, for profit agency in the industry.

2.0
24 Jan 2017

Get it together already 😫

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, some great line staff, amazing CEO, some great potential with the right team in place. Some amazing members. Still standing despite state budget crisis.

Cons

Higher management has no respect for team leaders and line staff. Dangerous work, underpaid and limited psychiatry options. No room for advancement because the same people keep getting promoting. Old ran down and crappy office space.

3.0
19 Jan 2017

The Real Story

Recommend
CEO approval
Business outlook

Pros

1.The work schedule is very flexible. 2. If this is your chosen career, the work is very rewarding. 3. I have gained extensive clinical skills while working here.

Cons

I do not understand how people advance in this company. In order to be a Team Leader, you have to have a Masters Degree but you can be promoted to every other pay grade with only a bachelors. You do not not even have to be licensed. It seems it is more about who you know and less about your qualifications. Where they do that at? Can someone help me understand why Thresholds act as if they do not know how staff is meeting these ridiculous productivity standards when they know good and well that they are the very ones who have taught us how to bill "creatively." Thresholds, when you have to answer to your bosses, don't turn a blind eye and act as if you didn't train us this way. Stop playing the dumb role and own your mess! Can someone help me understand why Thresholds refuses to pay employees what they deserve? The pay at Thresholds is horrendous. Soon, the McDonald's crew members will be passing us right on up! I am disgusted by how Thresholds use their clinical staff. Those with professional licenses are paid a few extra thousand dollars, however Thresholds is infamous for adding extra responsibilities without compensation. Then, because they can, they say these extra duties are under "other duties." If this isn't wrong, I don't know what is. Thresholds scream to the heavens about being fair and socially aware. Well why don't you start that practice with your staff ? Start a pilot program about that since we are so well known for being innovative. Let's innovate in the area of staff financial and emotional well-being. Then you wonder why you lose good people! Can someone tell me why Thresholds continue to be top heavy by hiring all these unnecessary people to do seemingly stupid tasks yet they cannot provide us with a cost of living increase? For example, we have a new position posted called Director of Total Rewards. What the hell is a Director of Total Rewards? Can't you add this to "other duties" of someone's already high paying job like you do the rest of us??? Can someone tell me why we are the largest mental health agency in Chicago but we have NO PSYCHIATRY???? This makes no sense!!!! It's like being a bed and breakfast with no bed and no breakfast! And please stop with the "Jenny the Giraffe" stories! Staff nor members can afford half the stuff that Jenny the Giraffe is doing and to be honest, it's a constant reminder and slap in the face about how underpaid we really are. Last month, That Giraffe caught a flight to see her family for the holidays. Well Giraffe, that must be nice but Thresholds staff is trying to figure out how they will feed their families for the next week . We are living paycheck to paycheck. We don't have extra money just lying around to do those things. We can barely meet our primary needs. I suggest you study Maslow's Hierarchy of Needs. You will learn that one must have food, shelter, and security before being able to do any of the things you are able to do. Another thing...You should take a stroll in the life and day of a Thresholds worker where you are constantly going into high crime neighborhoods. As a matter of fact, let me ask you a question. Have you gone to visit a member only to find out on the 5 o'clock news that a shoot out on that very same block took place right after you left? Have you ever been carjacked while on the job? Do you ever have to choose between gas and lunch? No? Well when you do, then you can come talk to me! Until then, BYE JENNY!

Viewing 1 - 3 of 398 Reviews

Glassdoor has 418 Thresholds reviews submitted anonymously by Thresholds employees. Read employee reviews and ratings on Glassdoor to decide if Thresholds is right for you.