Does TicketSwap pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketSwap employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TicketSwap. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at TicketSwap?

88% of TicketSwap employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketSwap 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TicketSwap?

Corporate Recruiter (3) , Customer Support (3) , Customer Experience (2) , Live Support (2)

What are the pros of working at TicketSwap according to real employee reviews?

"Great colleagues and team" ((in 13 reviews)); "An amazing team" ((in 8 reviews)); "TicketSwap offers great benefits such as free lunch and free beers/wine on Friday's." ((in 6 reviews)); "friendly office." ((in 3 reviews))

What are the cons of working at TicketSwap according to real employee reviews?

"Salary is barely over minimum" ((in 6 reviews))

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TicketSwap Reviews

4.1

88% would recommend to a friend

(39 total reviews)

Jan van Casteren and Hans Ober

84% approve of CEO

68% positive business outlook

Ratings by category

4.2

Culture and values

4.1

Work/Life balance

3.9

Diversity and inclusion

3.5

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

TicketSwap has an employee rating of 4.1 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TicketSwap employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

39 reviews

2.0

21 Dec 2022

Cool product, inexperienced leadership

Manager

Recommend

CEO approval

Business outlook

Pros

Cool product with great reach, great office culture and employee perks.

Cons

Leadership seems quite inexperienced and out of touch with employees.

2.0

22 Jan 2019

Lots of things to improve

Anonymous

Recommend

CEO approval

Business outlook

Pros

Great atmosphere, colleagues are very kind.

Cons

No development opportunities Salaries are really low No vision shown by board members Lack of transparency

1.0

18 Apr 2025

Illegal Scalping of Tickets Occuring

Sales associate

Recommend

CEO approval

Business outlook

Pros

It's a job that pays money. not much money

Cons

You're breaking the law and could go to jail.

Viewing 1 - 3 of 39 Reviews

Jobs at TicketSwap

Part-time Platform Operations (Partnered)

Part-time Aftersales Agent (Dutch speaking)

Part-time Platform Operations (Partnered)

Full-time Customer Support (Dutch speaking)