Tier 11 Reviews

4.5

90% would recommend to a friend

(27 total reviews)
avatar

Ralph Burns

93% approve of CEO

90% positive business outlook

Tier 11 has an employee rating of 4.5 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Tier 11 employee rating is 21% above average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

27 reviews
5.0
26 Apr 2022

Remote, professional and pretty chill

Recommend
CEO approval
Business outlook

Pros

- The whole team is fully remote, so all the pros (and cons) of a remote job apply. - People here know what they are doing, very professional in their stuff. You can ask for advice if needed. Very cool to be working surrounded (even virtually) by professionals. - Pretty chill. No micromanagement, a lot of autonomy and independence as long as you keep your clients happy. - You completely own your accounts. You can do whatever you think is right as long as it's working. There are standards (that make sense), but nobody is telling you what to do with the account. - No scummy/shady/"in a grey area" clients - Very flexible hours (except for the calls with the clients of course) - Compensation is good - Little to no corporate/silly team-building exercises/"this work is your life mission" nonsense. - Everybody in the team are very nice people, very caring and kind, you can feel it.

Cons

- All the cons of remote work apply: no hardware provided, no insurance, no visas, no office space, etc (but it's normal for a remote job I guess) - As a media buyer, you will have to spend a lot of time on clients relationship management. I would prefer to spend this time on managing the account itself, but somebody needs to answer the clients' questions, right? - Maybe it's just me, but I don't have the clarity on how my compensation is structured (more on this in the "advice for management" section).

2.0
26 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Fellow team members were great. The job was fully flexible, so perfect for a parent.

Cons

The expectation over how much work employees could handle was completely unrealistic. Every day was like fighting fires.

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Tier 11 Response
3y
Thank you for the feedback and I am really sorry to hear your experience regarding workload was unrealistic and not aligned with your expectations. An environment where "every day feels like you are fighting fires" is NOT the workplace and experience we want to cultivate at Tier 11. I want you to feel supported, engaged and mentally prepared to do the best you can within your role - and when there are issues that arise, provide an outlet so we can make swift adjustments as necessary to keep you performing at your peak. These are all things we must continue to refine and uphold as a high performing agency. As the Head of People and Culture at Tier 11, I take the welfare, happiness and stress of our people incredibly seriously, including feedback like this. I would love if you could please reach out to me at: joshua@tiereleven.com - If you could please provide some further context/details so I can continue to evaluate and refine how Tier 11 can avoid situations like this for our current and future team members. Thank you again for your valuable feedback. Kind Regards, Josh
5.0
26 Apr 2022
Recommend
CEO approval
Business outlook

Pros

A company that has really SMART people who know what they're doing The management team doesn't make you feel like you're just an employee. They respect your time, input and experience, you are more than welcome to come up with ideas you'd like to test. It is a great place to work with awesome clients, hone your skills and become one of the greatest Media Buyers/Art Directors in the world. The team is really great, even though when there are hard times, and not everything goes as planned, the team will do everything they can to support you and be there with you, and FOR YOU.

Cons

They like Star Wars !

Viewing 1 - 3 of 27 Reviews

Glassdoor has 35 Tier 11 reviews submitted anonymously by Tier 11 employees. Read employee reviews and ratings on Glassdoor to decide if Tier 11 is right for you.