TouchTunes Reviews

2.9

43% would recommend to a friend

(129 total reviews)
avatar

Ross Honey

32% approve of CEO

27% positive business outlook

TouchTunes has an employee rating of 2.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchTunes employee rating is 22% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

129 reviews
1.0
26 Jan 2026

New leadership, same outcomes

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good colleagues, strong work ethic across teams, flexible working.

Cons

Teams removed without plan, institutional knowledge lost, short-term cost cutting, unclear long-term vision.

1.0
18 Jan 2026

Systemic Discrimination and Failed Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has built an interesting product and, at one point, attracted talented people who were genuinely invested in its success.

Cons

There is a clear pattern of discriminatory practices within the organization that stands in direct contrast to its public messaging. Employees from certain backgrounds—including women, pregnant employees, and individuals from diverse ethnic groups—appear to be disproportionately impacted by dismissals and adverse treatment. These decisions are often made without explanation, transparency, or consistent application of policy. The Chief People Officer plays a central role in enabling this culture. Rather than acting as a safeguard for fair treatment, HR leadership appears aligned with control, risk avoidance, and favoritism. Employees who were foundational to the company have been terminated with little to no justification, which reflects poorly on the integrity and credibility of the HR function. The broader leadership team’s instability is telling. A significant portion of senior leadership has departed, including the CEO, raising serious concerns about decision-making at the highest levels. This level of turnover suggests deeper structural and cultural issues rather than isolated incidents. Additionally, the company demonstrates a lack of understanding—and, at times, disregard—for the legal and cultural differences between the United States and Quebec. Employment practices do not consistently reflect Quebec labor standards, particularly around dismissals and employee protections. This disconnect exposes the organization to risk and suggests insufficient due diligence in operating across jurisdictions. Unfortunately, this appears to be a lesson leadership is learning reactively rather than proactively. Overall, it is jarring to witness how quickly and quietly people are removed, regardless of their contributions or tenure. The absence of accountability, explanation, or humane process reinforces the perception of a workplace where discrimination is embedded in practice, even if denied in principle.

Viewing 1 - 3 of 129 Reviews

Glassdoor has 135 TouchTunes reviews submitted anonymously by TouchTunes employees. Read employee reviews and ratings on Glassdoor to decide if TouchTunes is right for you.