4mo
Thank you for taking the time to share your experience. We appreciate hearing from former team members, especially those who spent many years with the company.
It’s clear from your comments that aspects of your experience felt frustrating and disappointing, particularly around communication, change, and growth opportunities. We take that feedback seriously. Over the past few years, ToursByLocals has gone through significant change, including leadership transitions, new systems, and shifts in how we work. This has all been done to help us continue to grow and scale to be the first choice of travellers and guides when looking for local experiences.
We’re actively working to improve clarity, consistency, and how we support career development, through programs such as Munch & Learns and the Career Compass, as well as being more thoughtful about how and why we introduce new tools and processes. Feedback like this helps inform those efforts.
We’re grateful for the contributions you made during your time with us and wish you the best in what’s next.