Don’t believe the two-line 4 & 5 star reviews being spammed here to keep the average up. The fact is that everything written in the last few months is true. There is no corporate direction or business strategy beyond appeasing the whims of an ever more erratic and impulsive owner. This individual is currently banned from a certain business-focused social media platform after abusing ex-employees publicly and for harassing people in their private messages. You’d think the CEO of a billion dollar enterprise would be too busy for such things, but you’d be wrong. A corporate culture of nepotism, misogyny, fear, & blame means that no dissent is tolerated. Even at the highest level, employees are there to keep their heads down & collect a check for as long as it lasts. No one attempts to make an impact because mistakes aren’t tolerated. “Stay under the radar” is a company mantra. Increasing your profile through management success only creates added risk. An exodus is underway and turnover in upper management is constant. It was odd to realize within a week of joining that no one seemed to have been with the company longer than 2 years. All service line heads turned over at least once within a year. Some multiple times. The pattern was always the same: New hire arrives and is given the title “VP of whatever”. They have grand plans to build the business and are promised the world. They get introduced & dive in; full of enthusiasm & eager to make a difference. 6 months later, nothing has changed. The individual finds the company culture prevents them having any substantive impact. No significant resources or support are offered. Sales stagnate, the individual resigns or is fired, and the organization is told that they were fired because they “didn’t do anything”. Then the process is repeated. These are quality people being treated terribly. Remaining product owners are quickly losing focus & every service line outside truckload is failing miserably. Despite all the services they claim to offer, this is a truckload brokerage & that’s it. After many missed opportunities it was clear they are not able to deliver anything that a customer with any level of supply chain sophistication will buy. Salespeople default to looking for the few customers out there still operating decentralized models, and bidding on spot freight. There is a complete lack of fiscal discipline. Ridiculous amounts are spent on drunken outings, company junkets, vanity logo projects, decorations, and even no-show jobs while legitimate attempts to network or purchase services that help drive sales growth are denied or delayed. Technology is not a priority. The legacy system (designed when Windows Explorer was the gold standard of web browsing) is old, unstable, and falling further behind everyday. Promises of imminent upgrades are broken over & over. There is no real CRM. There is no means of overseeing sales activity beyond weekly dollar results. No visibility to the opportunity pipeline. You will have no access to your metrics, or where you stand vs your peers. You will have no visibility to sales successes or failures within the organization outside of your own. There are walls everywhere because they fear people leaving and taking accounts with them. The number of salespeople sitting around mailing it in while managing their existing book is crazy.
