Trint Reviews

3.8

68% would recommend to a friend

(63 total reviews)

Jeff Kofman

72% approve of CEO

60% positive business outlook

Trint has an employee rating of 3.8 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

63 reviews
1.0
22 Feb 2021

No real strategy or vision or plan

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Access to learning platforms - Some smart people involved - Certain interesting challenges, espescially in the media (audio/video) space

Cons

- Leadership: The overall leadership team feels very unfocussed or disorganised. Everything needs to be done and communicated with meetings, there is no form of asynchronous information sharing or comms platforms. Everything needs to be decided or done with meetings. This could be feature development, product release awareness, company wide meetings, announcements of any shape or form. Entire weeks are blocked out for every employee at Trint in a twice yearly event called strategy week where the company strategy and vision is planned and talked about. except there is no planning, its a week long presentation where the same messaging is presented to everyone. sometimes there are guest speakers sometimes its about the OKR's, but all of this is handled top down and presented there is no form of planning involved with people that are not "leadership". in regards to the company strategy, that is highly optimistic + ambitious at best or completly scattergun at worst. -Engineering: The techstack is all over the place, with no real process of fixing things until its too late and an outage happens. if an outage happens there will be a meeting where engineering needs to explain why said outage happened and to assert how they're taking steps to stop it from happening, but no time will be afforded to fix the actual problems until its too late and then the next problem will hit. There is no real autonomy in place, it doesn't feel like you are trusted to do your job and you will get overruled by management at some point. No decisions are taken with data in mind, there has been a lack of data in place since 2017 and it was only very late in 2020 that a head of data was appointed. - Culture: The culture at Trint is not a healthy one. Favouritism is rife amongst the departments, there is a slack channel to award points to people for doing things but its only ever the same people that get announced on there. When people leave there is a clear difference in the way some people are announced and celebrated in the team and others are just confirmed as having just worked there. - Remote working: There is a policy in place for your camera to be on during company meetings with the reasoning that due to covid we don't get to see each other as much as we would do and seeing friendly faces will help during difficult times. a reason needs to be given if you do not wish to have your camera on. The CEO has deep issues around remote working and will push the company to come back to the office as soon as it realistically can. Leadership will lean on managers who will then slowly start to pressure staff in coming back to the office, an example of this was when there was a relaxation in the london rules and Trint decided to lease out an 18 person office and then messaging started to appear on how groups could be organised to come back to the office. This was fairly irresponsible and selfish for a company that has decided to not embrance any form of remote working during covid times and instead tried to plod along in the hopes of lockdown relaxation and then an immediete move back to the office. - Overall: There is an sort of forced positivity everywhere, if you even think to criticise something, nothing specifically bad will happen. However you will be listened to less, or just ignored. If you raise concerns or bring up issues in an honest manner you yourself instead will just be treated like a trouble maker., or your concerns will be dismissed and your future advice just won't have any bearing long term. - Diversity and Inclusion: Trint thinks its diverse, but its not really, Everything related to diversity is treated either likea box ticking excercise or tokenised in some manner. There was a drive to employ more female engineers within the company, All the female engineers are associates in the company and there is no female engineer with a senior title attached. The Marketing team was initially quite flat, in the past year there are now 5 managers all young white males, and the rest of the marketing team reports into said managers for no real reason other than hierarchy and as of today all people reporting into said managers are women. This just makes me feel that anything for diversity and inclusion at Trint is not genuine, there are meetings that happen on how trint can help with making things more diverse in the company, but none of the leadership team have ever attended these meetings. during the black lives matter movement, there was a full company meeting that was held, as a sort of open platform for discussion, the end message was that applying an instagram filter was not deemed good enough and that the company was not willing to risk losing any money to help tackle D&I issues.

2.0
15 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Some benefits. WFH flexibility even before Covid.

Cons

Trint has a beautiful facade looking from the outside, but inside is a totally different story. This is a company built and managed by an ex broadcaster with no previous experience in the business/tech world. Red flag because there will poor vision and strategy and the company's market positioning is missed. Favouritism is a real problem at Trint, which can lead fo bullying for the less strong employee and the lack of inclusion in decision making is alarming. Executive copy/paste from Google for when they have to present of train us. There is no human side to the company and all employees are valued on a ROI basis. Really bad and against all the value they claim to stand by.

avatar
Trint Response
5y
Thanks for your feedback regarding your experience working at Trint. It is disappointing to hear that we have fallen short of your expectations. We humbly recognise that we can’t please everyone and that not everyone is the right fit for the company. I don’t think you need to wave a red flag. As CEO and Founder I have been very transparent about what I do know and what I don’t know. In the early days I used to say to prospective investors: “I’m the least qualified person in the room to run a startup, I just have what I think is a really good idea.” Six years later we are a team of almost 100 with The New York Times as the lead investor in our recent funding round. We now have a seasoned management team, staffed with people who know how to scale a business. It’s been an imperfect journey for sure, but I’m really proud to have built the leadership team and to have made the building of Trint a collective, collaborative effort. We’re sorry to hear that you felt our approach to decision making wasn’t inclusive and that we only value employees on a ROI basis. We absolutely value the input and ideas from our team members and seek to obtain this from the regular surveys we conduct, regular internal newsletters with updates from each team, ‘Ask Me Anything’ sessions we hold on a monthly basis with each team and through our twice-annual Strategy Weeks. Thanks for your feedback. We wish you all the best for the future. Jeff
2.0
19 Mar 2021

Diffused

Recommend
CEO approval
Business outlook

Pros

Trint has a few interesting challenges on the technical front in the core product focusing on real-time solutions, a good place to gain some experience.

Cons

You'll often hear leadership try to justify dropping the ball on critical decisions but deride mistakes, posturing between: "we're a startup" and "we're no longer a startup". There are different standards of accountability, and speaking truth to power in the self-proclaimed flat structure is not welcome. Meetings are held at the leadership level making big decisions without much influence from their subordinates. Trint markets its image with carefully crafted messaging to the employees and the outside world attempting to foster the image as a "disruptive" tech company, however, product innovation has been stifled by chronic lack of investment in engineering and product research. A large section of the company is a collection of individuals close to burning out. For every engineer hired, it appears that there's an unspoken rule that 3 BDRs or sales reps must be hired too. The focus shifted to building the brand and chasing big contracts, customer support is now under the remit of marketing, reducing any bar for technical competency and accountability.

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Glassdoor has 66 Trint reviews submitted anonymously by Trint employees. Read employee reviews and ratings on Glassdoor to decide if Trint is right for you.