Trustpilot Reviews

For anyone considering the Account Executive role at Trustpilot - Please proceed with caution. As another person mentioned, there is a complete lack of transparency between sales reps and management at this company. Culturally, if they don't think you fit in or mesh well with others, they will find ways/excuses to push you out the door. Managers have their favorites, and will coddle others based on personal preference, which is completely unprofessional. On a side note: my manager actually asked me who I thought the hottest girl in the office was - Really ? Compensation here isn't the best, and you don't actually earn decent checks unless you're hitting over 100% of your quota. Reps don't start earning commission until they hit at least 50% of their monthly goal. They heavily promote a "Process" that will lead to your success here. It's funny though that none of their top performing reps actually follow this process. The nepotism in the office is crazy, and though their is a steady stream of inbound leads, these are all distributed among the same senior reps. Since reps are broken down into different verticals, and there are strict guidelines regarding what is considered a viable lead - expect to find a majority of the "perfect fit" companies either already have seller ratings in Google or are being worked by another rep. The process of prospecting/qualifying accounts is a very time consuming and arduous job in itself, so expect working well past six to accomplish your prospecting goals. Also expect enormous pressure from management in hitting daily metrics (calls, talk-time, meetings booked, etc.) The sales style practiced here is over the top aggressive, and I've had many companies say they would never work with Trustpilot based on this approach. Also be prepared for the same awful music being blasted by your desk the entire day - another distraction making productivity more difficult at this company. Overall, don't expect support from management unless you go out of your way to make friends. There is a ton of childish behavior from managers that makes getting your job accomplished extremely frustrating, so make sure to do your due diligence in researching Truspilot before committing to the interview process.

For the NYC offices. I noticed Trustpilot start to hire 5-7 new employees a month. They would train them, let them work for about 3 or so months, and then chop off the ones that didn't put up there unrealistic numbers to hit after only being there for a small amount of time. Their recruiters lie and tell you that they want to help you become a better salesperson but the moment you don't hit a number your head is on the block.There Managers play favorites to the people who were their from the start. They also hire managers from the outside rather then internally. I am not convinced about room for growth because chances are you wont last more then a half of a year anyway. I know more people fired then kept at Trustpilot NYC. Goodluck