Question 1

Does USAA pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, USAA employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at USAA. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at USAA?

Accepted Answer

48% of USAA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated USAA 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at USAA?

Accepted Answer

Claims Adjuster (294), Insurance Agent (200), Software Engineer (172), Director (121), Customer Service Representative (108), Auto Claims Adjuster (107), Insurance Professional (100), Financial Advisor (92), Member Service Representative (92), Auto Adjuster III (82), Senior Software Engineer (81), Manager (74), Financial Foundations Specialist (70), Insurance Sales Agent (59), Property Adjuster (58)

Question 4

What are the pros of working at USAA according to real employee reviews?

Accepted Answer

"GREAT benefits health /401k match 8%/ tuition reimbursement / bonus for holidays and end of the year performance" ((in 1717 reviews)); "The pay is good for San Antonio and the cost of living in San Antonio is tremendous." ((in 504 reviews)); "It values support of the military and allows for a great work life balance." ((in 334 reviews)); "Great bonuses every year and christmas parties" ((in 274 reviews)); "Great Benefits, great for furthering your education" ((in 146 reviews))

Question 5

What are the cons of working at USAA according to real employee reviews?

Accepted Answer

"There was poor management and it made for a hostile environment for some of us." ((in 294 reviews)); "Good managers are hard to come by" ((in 237 reviews)); "Senior leadership (executive management group) are all AFRAID of the CEO and do not lead." ((in 171 reviews)); "Upper management could care less about front" ((in 73 reviews)); "Constant layoffs." ((in 61 reviews))

Question 6

What are employees saying about USAA redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about USAA redundancy and their outlook for job security at USAA in 2026.

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