Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"Good benefits and good hours at my location" ((in 38 reviews)); "Great Culture and history to learn from" ((in 19 reviews)); "Good pay and scheduling system" ((in 13 reviews)); "Great values and people." ((in 10 reviews)); "Great team and people to work with." ((in 7 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"Long hours and a lot of meetings" ((in 12 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 6 reviews)); "Upper Management was extremely manipulative, very clique and out" ((in 4 reviews))

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Union Square Hospitality Group

Union Square Hospitality Group Reviews

3.8

62% would recommend to a friend

(257 total reviews)

CHIP WADE

70% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (257 reviews)

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

257 reviews

4.0

1 Jul 2026

Supportive culture but limited growth opportunities

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great culture and community, Very supportive and willing to have meaningful conversations.

Cons

It's really hard to grow. Lots of outside employment and a lack of internal promotions. Also lack of communication between departments.

4.0

9 May 2026

Networking opportunities overshadowed by low pay and poor management.

Server

Recommend

CEO approval

Business outlook

Pros

Great opportunity to network with people living in NYC.

Cons

Low pay. Terrible management. No room for growth.

5.0

2 Apr 2026

Amazing internship program

Summer intern

Recommend

CEO approval

Business outlook

Pros

- Wonderful staff -Everyone is there to help you - Well structured program with clear advancement for interns

Cons

- NYC income tax - I can't really think of any

Viewing 1 - 3 of 257 Reviews

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Jobs at Union Square Hospitality Group

Banqueting Assistant General Manager

Captain - Dining Room

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Union Square Hospitality Group

Union Square Hospitality Group Reviews

Company ratings over time

Reviews by job title

Supportive culture but limited growth opportunities

Networking opportunities overshadowed by low pay and poor management.

Amazing internship program

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Union Square Hospitality Group reviews FAQs

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