United Way Reviews

3.4

49% would recommend to a friend

(1,841 total reviews)
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Angela F. Williams

74% approve of CEO

41% positive business outlook

United Way has an employee rating of 3.4 out of 5 stars, based on 1,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Way employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

2K reviews
1.0
26 Jul 2018

Scam

Recommend
CEO approval
Business outlook

Pros

Pay, benefits, generous paid time off, laid back atmosphere, some nice people work there

Cons

To be honest, it's a scam. It lures donors to donate for causes that are not measurable. Lots of sobbing stories of how UW changes people's lives but I always wonder how true that is, stories are way too positive and exaggerated. Performance metrics are jokes. Many lifers at management getting fat pay cheques enjoying perks and benefits. Heavy workload for bottom staff who are underpaid. ET team treats the organization as ATM. board members are from same golf or yacht clubs.

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United Way Response
7y
Hello, Thank you for your feedback. We are disappointed to hear that your experience working at United Way did not meet your expectations. We strive to foster a high-performance culture where our colleagues can grow and know that they are contributing to our mission to fight for the health, education and financial stability of every person in every community. We are committed to making United Way a great place to work, and we would welcome any additional feedback to help us improve. If you wish to provide more detail on your experience, please contact us at careers@unitedway.org. Thank you, Amy Dinofrio Director of Talent Management, United Way Worldwide
2.0
24 Mar 2025

Strange Place

Recommend
CEO approval
Business outlook

Pros

Flexible Hybrid Schedule People are Friendly/Hardworking Very Diverse and accurately represents the unique demographic of NYC

Cons

The turnover rate is ABYSMAL and Leadership refuses to address why this is. People are either there for a year or they've been there 15+ years. Disorganized, partially because of the high turnover rate and how long it takes people to be on-boarded/trained to begin with, only for them to leave once it hits them the juice isn't worth the squeeze. There is extreme favoritism from the ELT with regards to which departments they favor and pour their time and energy into. It means some departments thrive, while others flounder due to a lack of support. There was a very cliquish structure amongst Senior Leadership and everyone else. The attitude is noticeable and it creates a feeling of have/have-nots, which is a strange culture to be procuring at a Charity.

1.0
16 Jan 2013

United Way HQ is big disaster

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good mission and purpose. UWW provides lots of $ to local communities all around the world. Benefits are okay. Free parking. I was really excited when I got the job. if I was in graduate school, working at UWW would make for a great case study.

Cons

CEO gets paid 750,000 a year. He says his job is to plan ahead five years. But, in the last five years, he has reorganized UWW 3 times. in the most recent re-org (11/2012) 60 people lost their jobs and none of those were executive management. Career paths don't exist in an organization that continually destroys itself. Morale, as you can imagine, is horrible. Directors treat staff terribly and VPs turn a blind eye to blatant mismanagement because they are afraid to lose their jobs. "Rules" are enforced erratically often due to favoritism and cliques. I wish I could say more.

Viewing 1 - 3 of 1,841 Reviews

Glassdoor has 2,207 United Way reviews submitted anonymously by United Way employees. Read employee reviews and ratings on Glassdoor to decide if United Way is right for you.