Does Utility Warehouse pay their employees well?

According to anonymously submitted Glassdoor reviews, Utility Warehouse employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Utility Warehouse. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Utility Warehouse?

64% of Utility Warehouse employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utility Warehouse 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Utility Warehouse?

Customer Service Advisor (53) , Customer Service Representative (49) , Team Leader (31) , Customer Service (28) , Energy Customer Service Advisor (17) , Software Engineer (17) , Energy Advisor (11) , Manager (10) , Customer Advisor (9) , Sales Advisor (8) , Technical Support (8) , Partner (7) , Customer Service Agent (6) , Independent Distributor (6) , Product Manager (6)

What are the pros of working at Utility Warehouse according to real employee reviews?

"The people there are great and nice to work with" ((in 65 reviews)); "They are great colleagues over here and wonderful to work with." ((in 26 reviews)); "Initial energy CS training was good" ((in 25 reviews)); "Fully Remote Benefits Good working hours 8:15" ((in 24 reviews)); "the teams are great and some great perks" ((in 21 reviews))

What are the cons of working at Utility Warehouse according to real employee reviews?

"Management is poor and lack of progression" ((in 42 reviews)); "Low pay and poor shift patterns." ((in 27 reviews)); "Low salaries and no perks" ((in 17 reviews)); "Some managers have no clue what they are doing or how to manage people." ((in 12 reviews)); "Long hours and not flexible with shift pattern." ((in 11 reviews))

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Utility Warehouse

Utility Warehouse Reviews

3.5

64% would recommend to a friend

(751 total reviews)

Stuart Burnett

71% approve of CEO

61% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.5

Culture and values

3.5

Work/Life balance

3.4

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

Utility Warehouse has an employee rating of 3.5 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utility Warehouse employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

751 reviews

5.0

18 May 2026

Excellent flexibility and supportive team culture

Social media manager

Recommend

CEO approval

Business outlook

Pros

The company offers excellent flexibility with remote working, provides high-quality equipment to support productivity, and fosters a collaborative and supportive team environment.

Cons

At this time, I haven’t experienced any significant drawbacks in my role.

1.0

12 May 2026

Smart people and good tech, but promotion issues

Senior software engineer

Recommend

CEO approval

Business outlook

Pros

Some smart people there and good widespread use of golang.

Cons

Went for promotion which was just ignored for months. I got another role elsewhere before getting a response.

5.0

12 Apr 2026

Good place to work

Resourcing business partner

Recommend

CEO approval

Business outlook

Pros

The people, the team were great

Cons

Some of the benefits were a bit mediocre but seems to have been addressed since I left

Utility Warehouse Response

1mo

Thank you for taking time to leave a review. We're really happy to hear you had such a positive experience when working at UW!

Viewing 1 - 3 of 751 Reviews

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Ratings by category

Reviews by job title

Excellent flexibility and supportive team culture

Smart people and good tech, but promotion issues

Good place to work

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