VIVA Creative Reviews

2.1

17% would recommend to a friend

(65 total reviews)

Lorne Greene

16% approve of CEO

16% positive business outlook

VIVA Creative has an employee rating of 2.1 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VIVA Creative employee rating is 44% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

65 reviews
1.0
1 Dec 2015

Don't do it

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There is a 7-11 next door with a friendly man named Guru who will reserve judgement on your increasingly questionable purchases. - The company will do all sorts of cool outings and parties. Mostly in crisis scenarios but sometimes just to be nice. - As you can see from some of the other reviews, you will meet some awesome people here and form a bond with them that can only be made through acute, shared pain. - If you have the absence of dependents and a strong stomach, you'll be forged like a diamond in this place. You will learn how to do your job, how to do it fast and with minimal errors. You will pull off things you didn't think were possible.

Cons

If you have been actively pursuing a job here, you've probably noticed the heavy, recurring theme of 'work life balance' at VIVA. While there are plenty of cons to this place, specific and otherwise, this is the only thing that truly applies to everyone exploring a job opportunity at VIVA and you should roll this concept over in your mind very carefully before accepting a position here. VIVA's business model is based on the husband and wife owners' philosophy of giving the client whatever they need, when they need it, within a timeframe that seems acceptable and is set by the client. This is the precedent that all of VIVA's major business generating relationships are based on. This is how VIVA stays in the mouths of middling CMOs everywhere, and on a fundamental level, this is never going change. Ever. Once you really understand that, you can work at VIVA and appreciate it for what it is. Your time is not your own here. You're either a big cog or a small cog in a poorly ordered machine that makes every sacrifice to save face in front of a client. Even when that means working late, weekends, holidays, allowing countless and unrestricted reviews and change requests, what have you. This reality breeds a perpetual conversation within many of the circles at VIVA on how the everyday worker is woefully mistreated. It's true, but the incessant complaining becomes frustrating and pointless. It weighs on you and your project performance and has you assuming the worst with every new job that walks through the door. When people start quitting in large waves you find yourself envying them. The ownership responds slowly to morale problems with a variety of deflecting maneuvers. Myself and others sat through countless department meetings, mediator sessions, all-hands team building exercises and tote-bag giveaways. All the while watching a smiling man with a ponytail tell us how much we matter. How much our time matters. Didn't mean that working Saturdays, and Sundays without notice was going to end and it doesn't mean it now. This aspect of the VIVA life permeates everything you do, professionally and personally and it does wear you down. If this sounds bad and you have any employment option that seems even remotely better, you should take the alternative.

2.0
14 Nov 2016

Doesn't Have to Be This Way

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are many talented people working in design, creative, digital, and post-production. There are dedicated, professional staff in live events. There is real goodwill among co-workers. I saw some amazing work created, often under extreme circumstances due to poor management and one-way client relationships. Watching and experiencing the strain that so many good people worked under was both horrible and inspiring at the same time. When it's working well, the environment is open and creative. Sadly, that's not that often. If you're good at taking on new things, you'll get the chance because the place is understaffed or staffed by inexperienced workers. But you can touch a lot of different things, which junior staff would not be able to at a legit agency.

Cons

There are specific individual personalities at play that take a vibrant work atmosphere and make it toxic, which is a real shame. Despite much lip service, nothing changed over time. Life was always secondary to work. It was actually kind of a slap in the face to be told repeatedly that change was coming only to see the same thing happen week after week, year after year. Only a staff revolt led to some soul searching by management. but it was clear they didn't actually care, and only did the things they did to placate employees. Sadly, crocodile tears from management worked on many of the staff who didn't know it isn't normal to work 90 hour weeks or be ground to a pulp while having your job status constantly dangled over your head. "Thank you" emails after 120-hour shifts are actually insulting. There is a sincere problem with arrogance and vindictiveness on the part of upper management. Secrets abound, personal relationships fester, and back biting and outright lying aren't uncommon. Sadly, talent and self-proclaimed genius apparently trump all. While pats on back stay high, blame runs downhill. Every time. Accountability is not at all related to status or pay scale. The staff sees it, but they're too afraid to say anything because there is no outlet for it without retribution. If you have experience in the agency world, you won't last long here because you'll see through the BS quickly. If you're young, look elsewhere if you value seeing friends and family. You will be expected to ignore them for long stretches.

avatar
VIVA Creative Response
9y
Thank you for your feedback. We are passionate about creating a welcoming, collaborative, creative, and transparent culture for all employees. I am disappointed to hear that your experience at VIVA didn’t live up to that. We genuinely care about this company, our team, our clients, and our culture. As we grow, we try to preserve the special qualities that make VIVA a fun and creative place to work, while also improving processes and procedures to make working more efficient. We continue to improve in these areas. It’s true that working extra hours is a fact of life in the agency/event marketing world. However, we don’t want employees to experience a negative work/life balance. Over the last few years, we improved operations, traffic, and resource scheduling all in an effort to minimize night and weekend work. In general, feedback has been extremely positive in these areas. We’ve also introduced more great benefits like self-managed PTO, superior health insurance, retirement savings, and an annual professional development credit. Are we perfect? Certainly not. We can always improve. We greatly value feedback from everyone in the company. We believe so heartily in transparent, two-way communication that a few years ago we started using CultureIQ. Through this anonymous feedback software, we receive direct, unvarnished feedback from all employees. This input plays a big role in how we run the company. Through frequent company events and happy hours, plus our annual all-hands meeting and summertime VIVA day celebration, we do make an effort to create a fun and open culture. Thank you for taking the time to post this review. We will look closely at your feedback and your advice to management. Our goal is that time spent at VIVA is remembered as one of the best professional experiences of a lifetime. I’m truly sorry that your experience did not live up to this goal.
1.0
31 May 2023
Recommend
CEO approval
Business outlook

Pros

It’s truly difficult to list any redeeming qualities. Digging deep here, all I can say is I met some really smart, really talented coworkers at VIVA.

Cons

The people at the helm of this company are simply vile. They treat employees like valueless commodities whose only worth stems from the dollars they generate for the CEO’s next Tesla or any praise they may bring in to feed the enormous egos of VIVA’s top execs. If you come in thinking you’ll rise through the ranks and your pay will be remotely proportionate to the amount of work you put in, I advise you to drastically lower your expectations. You will have to fight tooth and nail for every raise, and you’ll probably have to do it directly with the CEO or CFO, who will gaslight you into thinking that what you’re asking for is unreasonable. Meanwhile, the CEO will talk about how “fiscally responsible” they are as an organization - which just means they minimize employee pay as much as humanly possible and dispose of people left and right, without cause. I watched countless bright, hard-working colleagues thrown out like trash while long-standing executives with terrible opinions and dubious creative talent continued to run projects straight into the ground. If you’re browsing VIVA job postings, I suggest you stop wasting your time for your physical and mental well-being, as working here is highly likely to make you both physically and mentally unwell.

Viewing 1 - 3 of 65 Reviews

Glassdoor has 76 VIVA Creative reviews submitted anonymously by VIVA Creative employees. Read employee reviews and ratings on Glassdoor to decide if VIVA Creative is right for you.